Clinic Supervisor

2 weeks ago

Singapore OUR TAMPINES FAMILY CLINIC PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are seeking a dedicated and capable Clinic Supervisor to join our GP clinic at Our Tampines Family Clinic, and will oversee daily operations, ensuring smooth, efficient, and patient-focused service delivery.

Key Responsibilities:

  • Oversee day-to-day counter duties to ensure a seamless patient experience
  • Supervise clinic staff, provide guidance, mentorship, training, and conduct performance evaluations
  • Monitor and optimize patient flow to maintain efficient service delivery and uphold high standards of care
  • Handle appointment bookings and inquiries via phone, email, and in person
  • Maintain accurate and updated patient records using clinic management software
  • Address patient concerns and provide timely, empathetic, and effective resolutions
  • Conduct regular inventory checks, manage stock levels, and place orders as needed
  • Manage staff and doctor rosters, including sourcing and scheduling of locum doctors
  • Submit government and insurance claims (e.g., Medisave, CHAS, MBS, Managed Care) accurately and in a timely manner
  • Support the clinic team by covering clinic assistant duties when required
  • Undertake other administrative or operational tasks as assigned by the management

Requirements:

  • Prior experience in a managerial role in a healthcare or clinic setting preferred
  • Strong familiarity with clinic operations and healthcare administrative procedures, including tallying of governance and insurance claims and following up promptly on accounts receivables
  • Proficient in the use of clinic management software and MS Office applications
  • Strong communication and interpersonal skills
  • Ability to speak Mandarin and/or Malay is an advantage, to communicate effectively with patients who are not proficient in English
  • Well-organized, detail-oriented, and able to multitask in a fast-paced environment
  • Positive attitude with a strong sense of responsibility and leadership
  • Able to commit to 2 weekday evening shifts and 1 weekend shift.

Benefits:

  • Competitive salary and performance incentives
  • Training and career development opportunities
  • Supportive and collaborative working environment

If you are a proactive and responsible individual with a passion for healthcare operations, we invite you to join our team at Our Tampines Family Clinic. Apply now and be part of a team that values quality patient care and service excellence.

If interested in the above position, kindly send your CV to: hr@ymedicalwellness.com.

Tell employers what skills you have

Quality Patient Care
Managed Care
Leadership
Able To Multitask
Interpersonal Skills
Inventory
Healthcare
Career Development
Operations Management
Mentorship
Nursing
Scheduling
Service Excellence
Sourcing
Service Delivery

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