Current jobs related to Technical Support - Singapore - CONVERGINT SINGAPORE PTE. LTD.
-
Field Technical Specialist
1 week ago
Singapore beBeeTechnical Support Full time $2,400 - $3,500Job OverviewThe role of a Field Service Engineer is to provide technical support and service for semiconductor manufacturing equipment. This involves performing installations, troubleshooting, and repairs of equipment, as well as supporting the setup and configuration of new machines onsite."],
-
Technical Officer
3 weeks ago
Singapore Institute of Technical Education Full timeOverview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct of practical...
-
Technical Officer
2 weeks ago
Singapore Institute of Technical Education Full timeWhat the role is: As support staff, your role is to support policies and schemes in specific functional areas. What you will be working on: You will be responsible for assisting lecturers in conducting practical lessons, guiding students, and monitoring their projects. You will also ensure that workshops meet safety regulations and that training...
-
2nd Line Support Analyst
1 week ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
-
Technical Officer
3 weeks ago
Singapore Institute of Technical Education Full timeTechnical Officer - School of Design & Media (ITE College Central) Overview As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on Maintain and upkeep laboratory and classroom facilities such as computers (PC and Apple), equipment and software. Assist with day-to-day school operational...
-
High-Performance Desktop Support Specialist
2 weeks ago
Singapore beBeeDesktop Support Specialist Full timeUnlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...
-
IT Technical Support
4 weeks ago
Singapore ADECCO PERSONNEL PTE LTD Full timeThe Opportunity: Adecco is partnering with a public sector agency to search for an IT Technical Support . Role will start off as a 24 months contract assignment . The Job: Technical Support & Helpdesk Serve as the first point of contact for users, providing basic troubleshooting and technical support across systems and applications Monitor and respond...
-
Technical Support
2 weeks ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full timeRoles & Responsibilities Thriving the CONVERGINT Way Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering...
-
Technical Support
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE LTD Full timeOverview We're Hiring: Technical SupportWe are seeking a dedicated and knowledgeable Technical Support professional to provide exceptional customer service and technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to communicate complex solutions in a clear and friendly manner....
-
IT Technical Support
1 week ago
Singapore DAVICTAR TECHNOLOGY PTE. LTD. Full timeIT Technical Support duties and responsibilities - Provide technical assistance with computer hardware and software - Resolve issues for clients via phone, in person, or electronically - Log bugs and enhancement requests - Perform hardware and software installations, configurations and updates as needed - Resolve technical issues in a timely manner using...
Technical Support
3 weeks ago
**Thriving the CONVERGINT Way**
Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.
**Discovering the role**
The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
**Main Responsibilities**:
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Project management, testing, commissioning and troubleshooting
Quotation & Configuration Check
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
On site client training
- Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training, improve skills.
**Requirements**:
- Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Good communication and coordination skills.
- Client service oriented and quick learner.
