IT Technical Support

2 weeks ago


Singapore DAVICTAR TECHNOLOGY PTE. LTD. Full time

IT Technical Support duties and responsibilities
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Log bugs and enhancement requests
- Perform hardware and software installations, configurations and updates as needed
- Resolve technical issues in a timely manner using available resources within the company

IT Technical Support requirements
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- Previous working experience in IT support for at least 2 years
- Diploma in relevant field
- Good knowlegde of Microsoft Windows Server, Office 365, Cisco and Meraki, Fortinet, DELL and Lenovo solutions



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