IT Ops

4 days ago

Singapore ONE Tech Stop Pte. Ltd. Full time

IT Ops

Location:Singapore

**Job Type**:Full time

Experience:From 2 yrs

Areas of Study:
Language:English

Education Level:Bachelor

**JOB OVERVIEW**:
Maintain and ensure the smooth operation of all IT equipment in the office, including hardware, software, networks, and systems, adhering to core principles of customer satisfaction, initiative, teamwork & collaboration, continuous learning & growth, and compliance with established policies.

**DUTIES AND RESPONSIBILITIES**:

- Provide technical solutions to resolve user issues effectively and comprehensively, minimizing recurrence and maximizing user productivity.
- Oversees IT equipment including laptops, audio/visual equipment and mobiles, encompassing hardware, patching, and compliance.
- Proactively prevent planned and unplanned outages to minimize system disruptions.
- Contribute to a modern and reliable technical environment by identifying outdated technologies for timely upgrades or replacements.
- General AV and IT Equipment support to departments for events
- Assist in providing IT support to internal departments, including obtaining quotes, preparing onboarding materials, and configuring software and hardware.
- Collaborate with the Groupware, Infrastructure and Security teams and other internal teams to test, troubleshoot and resolve issues.

**QUALIFICATIONS AND EXPERIENCES**:

- Diploma or degree in Information Technology, Computer Science, or a related field.
- 1 - 2 years of proven experience in a technical support or IT operations role.
- Strong technical and troubleshooting skills to solve day-to-day problems.
- Proficiency in gathering and analyzing information.
- Willingness to solve complicated problems and see projects through to completion.
- Analytical skills to study problems and records and identify solutions.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Note: We regret to inform you that our company does not have a work quota for foreign applicants._

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