Current jobs related to Executive, Member Services Centre - Singapore - Institute of Singapore Chartered Accountants

  • Member Service Executive

    5 days ago

    Singapore Institute of Singapore Chartered Accountants Full time

    **About the Job and Role** The Member Services Centre (MSC) of ISCA was established with the aim of creating a delightful member experience. This includes front operations customer service delivery, as well as the administration of membership, training & qualification programmes. As the institute’s first point of contact, we will front ISCA members’...

  • Centre Executive

    3 days ago

    Singapore Bethesda CARE Centre Full time

    Reporting to the Centre Manager, the incumbent for Centre Executive position is a full-time permanent position supporting students with Autism and other developmental disabilities, providing curriculum planning, manages classroom, facilitating teaching and assisting in administration duties at BCARE Joy Connection (JOYC). This position is created to equip...

  • ITS Support Specialist

    3 days ago

    Singapore The Executive Centre Full time

    Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google The Executive Centre (TEC) opened the doors to the first Executive Centre...

  • Centre Executive

    2 days ago

    Singapore SPARK LEARNING CENTRE PTE. LTD. Full time

    **Spark Education Group **is a fast-growing global online education company specializing in interactive live-instruction with small-group classes for kids. Our mission is to "spark passion for learning, ignite lifelong growth". Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG...

  • Executive, Active Ageing Centres

    2 weeks ago

    Singapore Care Corner Seniors Services Ltd Full time

    COMPANY DESCRIPTION Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of** i**ntegrity, **C**ompassion,...

  • Business Development Executive

    2 weeks ago

    Singapore THE EXECUTIVE CENTRE SINGAPORE PTE LTD Full time

    **The Executive Centre (TEC) **is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 200+ centres in 33 cities and 15 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to...

  • Centre Executive

    2 weeks ago

    Singapore FIRST KONNECTION PTE. LTD. Full time

    Are you passionate about providing exceptional administration and customer service? Do you thrive in a fast-paced and dynamic environment? Student Success & Wellbeing is seeking a dedicated and enthusiastic focused individual to join our team as a Centre Executive. If you're ready to make a positive impact and play a key role in supporting our team,...

  • Senior Program Executive

    21 hours ago

    Singapore BIZLINK CENTRE SINGAPORE LTD Full time

    **Senior Program Executive (DAC Services)** **Job Purpose**: To oversee the daily operations, administrative functions, program coordination, and client-related services for the Day Activity Centre (DAC). The role ensures smooth delivery of Centre-based activities, operational compliance, and coordination of client care support in alignment with service...

  • Centre Supervisor, Dac

    21 hours ago

    Singapore Bizlink Centre Singapore Full time

    At Bizlink, we treasure people who are committed and passionate in supporting our mission of enabling employment and rebuilding the lives of individuals with disadvantaged backgrounds. Centre Supervisor, DAC **Salary range**: $3,500 - $3,900 per month **Responsibilities**: - Lead and manage a team of training officers, providing guidance, performance...

  • Senior/ Assistant Admin Executive

    21 hours ago

    Singapore Fei Yue Community Services Full time

    **Job Category**:Corporate Services/Administrative **Job Type**:Full Time **Job Location**:Champions Way **About Family Service Centres (FSC)**: Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives....

Executive, Member Services Centre

2 weeks ago

Singapore Institute of Singapore Chartered Accountants Full time

**About the Job and Role**

The Member Services Centre (MSC) of ISCA was established with the aim of creating a delightful member experience. This includes front operations customer service delivery, as well as the administration of training & qualification programmes.

ISCA members and/or course participants who aspire to stay relevant and get ahead of the curve can embark on our Continuing Professional Development (CPD) Courses and Professional Qualifications (PQ).

**Job Descriptions**:
Reporting to the Head, Member Services Centre, and under the mentorship/supervision of a Senior Executive, the successful applicant will be responsible for the following:

- Handle enquiries on training grants/funding, by clarifying/resolving challenges and providing timely responses to ensure a positive customer experience for course applicants and participants.
- Support the institute’s training grants/funding administration for applicants and participants pertaining to various funding processes, timely and accurately. (eg. IBF, SSG, SFC, VCF Funding, etc)
- Prepare data/reports for internal stakeholders (eg. Finance department, Training department, etc) and external funding agencies (eg. SkillsFuture Singapore) when required. Reports can be, but not limited to disbursement and utilisation.
- Liaise with funding agencies on participant enrolment/attendance matters related to grants/funding received by ISCA (eg. Appeal cases by course participants).
- Handle claims submission activities such as the collation of claims submission details (eg. Check for adequacy of SkillsFuture Credits to be utilized by course participants) and ensure that successful claims are submitted via funding agencies' portal eg. Training Partners (TP) Gateway.
- Participate in continuous improvement initiatives to review operational efficiency.

**Attributes and Requirements**:

- Degree with 1-3 years of experience handling customers in a service setting such as training operations, or a similar context of operations
- Good interpersonal and communication skills with an acute sense of customer service to resolve customer enquiries, challenges and complaints in a professional and service-oriented manner.
- Knowledge and familiarity with various government training grants and/or funding administration is advantageous but not mandatory, as training will be provided
- Meticulous with an eye for detail arising from the need to comply with government funding regulations and to process training claims/grants accurately
- Be comfortable working in a fast-paced, high intensity environment during seasonal peak periods