
ITS Support Specialist
5 hours ago
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The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
For more information, please visit
Come and join us in our TEC family
Position: IT Support Specialist
Provide general IT support services in a flexible workspace environment
Responsibilities:
- Provide general IT support services in a serviced office environment with mostly multi-national clients.
- Handle IT support needs of local internal teams
- Co-Ordinate with local IT vendors
- Manage L1 & L2 Tickets
Key Performance Indicators/Job Requirements
Primary Technical Skills
- Experiences with Cisco LAN support/troubleshooting
- Experiences with Microsoft Windows, Mac and/or Linux desktop operating systems in a network
- Knowledge in MS Office suits, Apple and Android smart devices support
Who are we looking for:
Qualifications
Ideally, the individual must possess at least three of the following qualifications
- Higher Diploma in Computing or Bachelor Degree in Science or above
- At least 2-3 years experience in front line IT support in a multi-national company
- Current Microsoft Certified Software Engineer (MCSE) accreditation
Professional Qualities
- Good English and Chinese communication skills
- Excellent technical problem-solving and analytical ability
- Pro-active, able to anticipate and tackle potential issues
- Service oriented business approach
- Ability to deal with global business users at all levels
- Ability to work independently & A Self starter
- Relationship building across all local departments
- Initiate & Identify IT Services opportunities, reporting to immediate supervisor
Your personal data would be treated highly confidential and would be used for recruitment purpose only.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Consulting, Information Technology, and ManagementIndustries
Real Estate and Hospitality
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