ITS Support Specialist

5 hours ago


Singapore The Executive Centre Full time

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The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets.

The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.

Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.

For more information, please visit

Come and join us in our TEC family

Position: IT Support Specialist

Provide general IT support services in a flexible workspace environment

Responsibilities:

  • Provide general IT support services in a serviced office environment with mostly multi-national clients.
  • Handle IT support needs of local internal teams
  • Co-Ordinate with local IT vendors
  • Manage L1 & L2 Tickets

Key Performance Indicators/Job Requirements

Primary Technical Skills

  • Experiences with Cisco LAN support/troubleshooting
  • Experiences with Microsoft Windows, Mac and/or Linux desktop operating systems in a network
  • Knowledge in MS Office suits, Apple and Android smart devices support

Who are we looking for:

Qualifications

Ideally, the individual must possess at least three of the following qualifications

  • Higher Diploma in Computing or Bachelor Degree in Science or above
  • At least 2-3 years experience in front line IT support in a multi-national company
  • Current Microsoft Certified Software Engineer (MCSE) accreditation

Professional Qualities

  • Good English and Chinese communication skills
  • Excellent technical problem-solving and analytical ability
  • Pro-active, able to anticipate and tackle potential issues
  • Service oriented business approach
  • Ability to deal with global business users at all levels
  • Ability to work independently & A Self starter
  • Relationship building across all local departments
  • Initiate & Identify IT Services opportunities, reporting to immediate supervisor

Your personal data would be treated highly confidential and would be used for recruitment purpose only.

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Consulting, Information Technology, and Management
  • Industries

    Real Estate and Hospitality

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