Application Support Engineer

4 days ago


Toa Payoh, Singapore EF Software Pte Ltd Full time

**About Us**:
We are driven by our group philosophy as defined below:
1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

**Roles and Responsibilities**:

- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
- Respond to queries either in person or over the phone
- Write training manuals
- Ask questions to determine nature of problem
- Walk customer through problem-solving process
- Run diagnostic programs to resolve problems

**Requirements**:

- Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
- Experience in basic networking support
- Good communication skills and administrative skills

**Job Types**: Full-time, Permanent

Pay: $2,800.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Parental leave
- Professional development
- Promotion to permanent employee
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus
- Yearly bonus

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Application support: 2 years (preferred)

Work Location: In person

Application Deadline: 30/08/2025



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