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Customer Service Assistant

2 weeks ago

Boon Lay, Singapore MMC Success Pte Ltd Full time

**Great Opportunities for Learning and Career Growth**:

- **Personalized Training to Help You Grow**:

- **Multi Cultural Work Environment**

**Responsibilities**:

- Handling and providing customer service ie. answering of freight enquiries from customers and overseas agents
- Generating quotations to customers
- Handling bookings with shipping lines/airlines & co-loaders
- Follow up on export or import shipments and updating of shipping status
- Co-ordination of pick up and deliveries
- Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
- Preparation of export or import permits and all shipping documentation
- Perform any other duties and responsibilities as assigned by the Management.

**Requirements**:

- Diploma in Logistics / Business or relevant fields
- At least 1 year freight forwarding experience
- Proficient in MS Outlook, Excel & Word
- Good interpersonal and communications skills
- Dedicated, committed and keen to learn

**How to Apply**:
Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

**Ha** Wai Qi

Registration Number: R22107863

EA License No: 22C1107

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,400.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus