Head of Consulting, Health Solutions, Singapore

Posting Description:
**Head of Consulting, Health Solutions, Singapore**

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

**a) **Portfolio Management**:

- Responsible for renewal/inception of clients with Online Benefits plan design, including the review of the insured (Health & non-Health) and non-insured benefits, execution of design on TBS (online platform) and rollout of communication strategy
- Champion all client-related initiatives including but not limited to Client Promise, TBS Explorer, Aon Pulse, Aon Care and Aon Workcomp
- Champion Aon United
- Maintain professional relationship with internal stakeholders including local market colleagues, regional and global teams
- Create and maintain strong relationships with key external vendors including insurers and specialty providers (e.g. Fullerton Healthcare Group for Aon Care)
- Act as escalation point for all clients
- Collaborate with local and regional implementation team to ensure strong support is rendered for both renewal/new business portal setup (including documentation of plan design), testing and signoffs

***b) **New Business Development and Consulting**
- Work with business development team in leading Flex discussions with prospects
- Lead the full spectrum of new business launches from feasibility study and consulting work to design and eventual overall accountability for launch

**c) **Staff Development**
- Provide leadership to a team of client facing executives, inclusive of determining staffing requirement and set goals and objectives to ensure clear roles and responsibilities are cascaded down to each team member
- Identify and address staff training and coaching needs to ensure quality customer service delivery and effective staff development
- Monitor staff performance including conducting regular performance reviews and career progress planning for key team members

and any additional duties that may be allocated to you by the Company from time to time.

**Skills and experience that will lead to success**
- Experience as a consultant or account manager in the Health & Benefits Industry, working with multinational clients across sectors
- Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
- Client management experience, analytical, critical thinking, problem solving skills required
- Ability to manage and influence key stakeholders internally and externally
- Self-disciplined and organised
- Inter-personal skill and focus on service excellence

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.