Product Transformation Lead

2 weeks ago


Jurong, Singapore M1 Limited Full time

Job ID:
**MKT-CMPP-PT&D-PTL**
- Job Type:
**Full Time**
- Job Classification:
**Senior / Manager**
- Department:
**Marketing**
- Function:
**Marketing**
- Location:
**Jurong, Singapore**
- Years of Experience:
**10**

Job Responsibilities/Requirements:
**About M1**:
M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over two million customers.

M1’s vision is to enable digital services with an elastic Cloud-native and modular technology stack and offer hyper-personalized and predictive service experiences for both consumers and enterprises. We are in midst of a company-wide multi-year digital transformation to uplift, digitalize, and future-proof our entire business model. The transformation will empower us to experiment, reach industry-leading efficiency, and become the ecosystem partner of choice.

Join us and be a part of a high-performing agile and collaborative team that is paving the way for M1 to become an adaptable, Digital-first telco. Together we can innovate with the latest technologies, offer new value propositions rapidly to the market, and change Singapore’s way of telecommunication

**About the Role**:
The Product Transformation Lead is vital spearhead of Product Transformation in the Postpaid Business. The role is responsible for identifying user needs and work with cross-functional teams to manage product releases.

**Key Responsibilities**:

- Partner with stakeholders to inform the product vision, strategy, features and prioritization
- Works in an agile environment and continuously reviews the business needs, refines priorities and outlines deliverables and identify opportunities and risks
- Prioritise the features to maximise value
- Translating product strategy into detailed requirements
- Groom and prioritize product backlog, balancing the requirements of stakeholders
- Works with user-focused departments to define the self-service user experience and assisted service to customers
- Define acceptance criteria
- Plan releases and upgrades
- Conduct user acceptance testing

**Key Qualifications**:

- At least 10 years work experience
- At least 4 years of Product Owner or Product Manager experience
- Experience in the telecommunications sector preferred
- Familiarity with agile a plus
- Good communication skills with the ability to engage, influence and inspire stakeholders to drive collaboration
- Proactive, self-starter, driven with high degree of personal accountability
- Excellent project management skills and ability to manage multiple tasks effectively
- UX understanding a plus

LI-TC1



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