
Digital Marketing Program Manager
6 days ago
**Digital Marketing Program Manager**
**Location**: Singapore
**Hire Type**: Full Time
**Experience**: 5 to 8 years of experience driving digital marketing programs, tech platform migrations, regionally and locally, Knowledge and experience working with migration of MarTech platforms (SFMC or equivalent) a must
**Vertical**: Digital
**Role Summary**
**Key Responsibilities**
- Partner with marketing stakeholders to define, design, plan and execute a variety of complex programs across different platforms
- Plan and drive platform migration initiative from existing platform to SFMC across multiple markets. It includes re-defining platform and process around all marketing campaigns
- Ensure task and timelines related to migration are managed and met across multiple implementation teams
- Create and maintain comprehensive project documentation (Project plans, progress, risks and mitigations across workstreams
- Manage stakeholders’ requirements from program performance to reporting
- Work together with marketers and analytics team to define tracking and measurements requirements
- Provide communication of program progress on a regular basis to ensure all key stakeholders expectations and objectives are met
- Align on ways of working with team, outcomes, KPIs by managing the interdependencies with other teams
- Act as the point of contact to mitigate, validate and manage any potential risk exposure of programs and campaigns with extended team
- Proactively provide consultation and strategic directions for optimization
- Understand and participate in creative process whenever required
- Actively engage and contribute on change management process and share discovery and learnings to improve ways of working
- Help promote a company culture that encourages top performance and high morale.
- Identify and address problems and opportunities within cross functional processes
**Eligibility Responsibilities**
- Bachelor’s degree with more than 5 to 8 years of experience driving digital marketing programs, tech platform migrations, regionally and locally
- Knowledge and experience working with migration of MarTech platforms (SFMC or equivalent) a must
- Able to work with limited guidance and drive projects
- Relevant Project Management, Agile, Scrum Certification will be a plus
- Excellent communication skills, strong collaborator and able to take lead when required
- Demonstrable experience as a Program Manager leading large and complex programs across different regions
- Experience in managing and coordinating with execution team across different locations and time zones
- Experience on Customer Lifecycle programs and multi-channel campaign set ups
- Strong stakeholder management and communication skills with ability and gravitas to operate and include at leadership level
**#LI-NP1**
**About eClerx**
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.
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