Program Management Lead

DFI Company Brief

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 31st December 2021, the Group and its associates and joint ventures operated over 10,200 outlets and employed some 230,000 people. The Group had total annual sales in 2021 exceeding US$27 billion. The Group (including associates and joint ventures) operates under several well-known brands across food, health and beauty, home furnishings, restaurants, and other retailing. DFI digital is a new entity by DFI retail group to provide a more advanced online shopping experience. The ecommerce platform includes all the ventures and brings it together under one hat. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

DFI Team Brief

We are seeking a Program Management Lead to bring us to the next level This is essential for the execution of our digital retail backbone based in Hong Kong including Macau, Singapore, Malaysia, Brunei, Cambodia, Vietnam, and Indonesia. We are in the early stages of a 5-year program to deliver new retail technologies in every one of our 10,000+ stores, 42+ distribution centers and 15+ offices across Asia to enable real-time O2O e-commerce with our customers. We have multiple countries to be rolled-out to and need harmonized business processes across all the markets we operate

Key Responsibilities

What's on the menu: Program Management Lead is responsible for the planning and execution of multiple projects and programs within the technology department. This includes stakeholder alignment and scope definition, managing budgets and resources, selecting the right execution methodology, developing high-level and detailed plans, progress monitoring and reporting, risk and issue tracking and resolution, and project closure. He/She will also lead a team of project managers to coach and ensure that the team can perform efficiently. It is the responsibility of the Program Management Lead to continuously improve the project and program management methodology. This includes identifying and implementing new processes, tools, and techniques that can help to improve the efficiency and effectiveness of projects and programs. Program Management Lead will need to be able to effectively communicate with a variety of stakeholders, including internal teams, external vendors, and service providers. They will also need to be able to collaborate effectively with others in order to deliver successful programs and projects

**Requirements**:
Professional Experience What you can bring to the table:

- Having a proven record of successfully managing complex programs and projects.
- Possessing a comprehensive understanding of project and program management methodologies, tools, and best practices.
- Having the ability to align program and project objectives with the goals and strategies of the organization.
- Exhibiting a demonstrated capability to provide leadership and inspiration to teams, effectively manage stakeholders, and adeptly handle challenges.
- Strong skills in communication, negotiation, and conflict resolution.
- Self-motivated, dynamic and results-driven with a strong sense of accountability.
- Professional certifications such as Project Management Professional (PMP) and Agile Certified Professional (PMI-ACP) will be an advantage

**Benefits**

What we can feed you:

- A vibrant and international team with multi-cultural and diverse backgrounds
- Solving challenges with inspiring colleagues in an all hands-on deck environment DFI is proud to be a company that believes in diversity and representation as key to creating not only an exciting product, but also an amazing customer and employee experience.