Store Coordinator, Onsite Services

2 weeks ago

Singapore VWR SINGAPORE PTE. LTD. Full time

The Coordinator is responsible for performing various tasks at a customer site, including but not limited to inventory management, issuing, receiving, chemical tracking, storeroom tracking, and product delivery.

**MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)**
- Adhere to all applicable safety guidelines and standard operating procedures.
- Manage a standalone store, which involves receiving goods from suppliers and ensuring the security and cleanliness of the stockroom.
- Communicate regularly with lab users and other team members to provide updates and address any issues that arise.
- Keep accurate records of all goods received and issued to users, ensuring that items are stored in their appropriate conditions.
- Maintain positive customer relations and provide excellent customer service experiences.
- Manage the collection and delivery of goods to other sites using the customer's facilities.
- Archive important documents into electronic files for future reference.
- Participate in training programs to enhance knowledge and skills.
- Collaborate closely with the team to ensure that services are delivered efficiently and effectively.

**QUALIFICATIONS (Education/Training, Experience, and Certifications)**
- A minimum of Nitec/Diploma in any field from a recognized institution.
- Preferably with working experience in store management or material handling.
- Basic computer skills and proficiency in Microsoft Office, including Excel.
- Proficiency in English language, both written and verbal.

**KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)**
- Ability to manage the store alone and effectively, including receiving and issuing goods, maintaining inventory, and ensuring the security and cleanliness of the stockroom.
- Proficiency in maintaining accurate records and documentation, both manual and electronic.
- High regard for safety, quality, and adherence to protocols, policies, and procedures.
- Ability to communicate fluently in English to provide quality customer service and collaborate effectively with team members and customers.
- Possess good customer service attitude and skills to maintain positive customer relations.
- Ability to work in a team environment and collaborate closely with other team members to achieve goals.
- Have a "can-do" attitude and willingness to be hands-on when needed to complete tasks.
- Knowledgeable in the use of Microsoft OneDrive and SharePoint to maintain electronic records.
- Ability to lift a maximum of 10kg safely, as required for tasks such as receiving and issuing goods.

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