Technical Sales Manager

2 weeks ago


Singapore Thales Group Full time

Location: Singapore, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Job Responsibilities:

- Be the technical leader for the support of any customer technical request regarding the In-Flight Entertainment (IFE) & Connectivity products during sales campaigns
- Support the Sales team during the proposal, negotiation stages and also during customer visits for presentation/ demonstrations of IFE products as part of Sales/ Marketing actions
- Serve as the back up to the Regional Sales Manager for sales campaigns in providing situational analysis and feedback
- To be entirely responsible for the technical compliance matrix on the assigned project by working in collaboration with the IFS central departments in Irvine, California (Engineering, Finance, Product Policy etc) and the regional support teams (ISPM/RPM)
- Manage the technical portion of the offer to the customer through creation and/or validation of the Bill-of-Material (BOM), Scope of Work (SOW) and associated Non-Recurring Expenses (NRE) costs and technical description documents
- Participate in dedicated IFE trade and industry shows
To ensure follow up of and contribution to the realization of the sales objectives for IFE products in the Asia (excluding China) region

Job Requirements:

- Degree in Engineering
- Minimum 5 years relevant working experience in Field Service
- Ability to gather and analyze market intelligence strategically
- Excellent written, verbal, interpersonal, presentation and negotiation skills
- Able to work under pressure and multitask
- Able to work under pressure and with minimum supervision
- Well-organized and disciplined with good time management skills
- Able to set priorities and be flexible in changing environments


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