Procurement System Analyst/p2p Specialist

**Procurement System Analyst/P2P Specialist**:
**Date**:21 Feb 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group
- An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say “Hello BIG Possibilities”._

**Be a Part of Something BIG**

**Make an Impact by**

**_Procurement Systems Owner (for both Buy-to-sell and Buy-to-consume systems) - Ivalua, Ariba, eWorkflow, S4 Hana and Vendor Quotation System (VQS)_**
- Oversee the business ownership of Procurement systems, focusing on both operational management and strategic development to enhance the systems' effectiveness, reliability, and performance.
- Establish and uphold critical system support processes, such as user access control and data security measures, in alignment with relevant Group IT and Data Security policies.
- Provide Level 2 support for user inquiries related to the system.
- Assist with Singtel’s competitive bidding events, including system configuration and troubleshooting issues related to user and supplier participation.
- Develop, implement, and maintain training curricula for Procurement system users and suppliers.
- Conduct training for suppliers on e-Auction processes and manage system administration for e-Auction events.
- Take on operational responsibilities for Sourcing and Contract project creation and maintenance to gain comprehensive knowledge of Procurement systems, policies, and procedures.
- Support Singtel Group Enterprise stakeholders with inquiries and training related to buy-to-sell systems.

**_Procurement System Enhancement and Process Automation_**
- Identify and address operational process and system gaps through the implementation of System Change Requests (CR).
- Lead or support the implementation of transformational Procurement system projects.
- Promote digitization and process automation by deploying automation tools such as Robotic Process Automation (RPA) and Microsoft Power Automate.
- Serve as a Subject Matter Expert (SME) and trusted advisor on the latest market trends and best practices in Procurement systems.
- Support all User Acceptance Testing (UAT) activities.
- Develop user training guides and publish in Procurement sharepoint
- Conduct change management initiatives and training for users both in Singapore or overseas SGO offices

**_Oversee and manage the Procure to Pay (P2P) enquiries from users_**
- Responsible to drive the adoption of P2P within Singtel
- Resolve discrepancies related to POs, invoices, and payments, including mismatches in price, quantity, or terms as highlighted by users
- Collaborate with internal teams, including Finance, Accounts Payable, IT, and Procurement, to address and resolve cross-functional process issues.
- Conduct training sessions and create user guides to educate employees on P2P system usage, processes, and compliance expectations.

**Skills for Success**
- Relevant Degree or Diploma in Business or IT
- 3 years of relevant working experience in operational support or management of Procurement systems*
- Ariba, iValua, Coupa, Zycus, Tradeshift, SAP ERP (Purchasing or Materials Management module) or equivalent Source-to-Contract (S2C) or Procure-to-Pay (P2P) systems
- Project Management
- Issues Identification and Root Cause Analysis
- Adept in using systems and technologies
- Ability to conduct trainings for internal and external users
- Effective communication skill with stakeholders and senior management
- Good writing/ documentation skill
- Good process documentation and visio flowchart processes

**Rewards that Go Beyond**
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.