
Junior Client Services Executive
5 days ago
Assist in managing client accounts and ensuring satisfaction through regular communication and service delivery.
- Handle client queries and resolve issues in a timely and professional manner.
- Support senior executives in the execution of client projects, ensuring alignment with their expectations.
- Prepare regular reports on client performance, feedback, and account health.
- Maintain accurate and up-to-date client records in the CRM system.
- Collaborate with internal teams to enhance client experience and deliver high-quality service.
**Requirements**:
- Diploma in Business, Marketing, or any relevant field (Polytechnic Diploma minimum).
- Strong communication skills, both written and verbal.
- Excellent organizational skills and the ability to multitask.
- Ability to work well under pressure and manage multiple priorities.
- Strong problem-solving skills with a customer-focused attitude.
- A positive, proactive, and professional attitude with a strong interest in client services.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,500.00 - $4,500.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Signing bonus
- Yearly bonus
Work Location: In person
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