Senior Student Services Executive

2 days ago

Singapore AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD. Full time

1. **Student and Graduate Placement**: Facilitate timely and successful placements of students and graduates according to established timelines, including conducting interviews and coordinating with potential employers.

2. **Alumni Engagement and Industry Partnerships**: Conduct alumni information update surveys and maintain strong relationships with industry partners and key contacts.

3. **Event Planning and Execution**: Plan, coordinate, and execute key student events such as the Graduation Ceremony, TalentMatch events, and other student support activities, ensuring high levels of student satisfaction and engagement.

4. **Reporting and Compliance**: Maintain and manage monthly key reports (Graduate Placement, Student Satisfaction, Apprenticeship Management, etc.) in compliance with the Academy’s administrative regulations.

5. **Student Guidance and Support**: Provide guidance and advice to students on a range of issues, from personal to academic to training or behavioural. Conduct student meeting sessions and provide coaching and counseling as and when required alongside Faculty Members.

6. **Leadership**: Provide direction and support to the Student Services team, participate in strategic planning, and represent the department in meetings and other institutional settings.

7. **Management**: Oversee the daily operations of the Student Services department, manage resources efficiently, and ensure the team is meeting its objectives.

8. **Transformation**: Implement innovative strategies and processes to improve the services provided by the department and enhance the overall student experience.

**Additional Tasks**:Attend to student matters when necessary and participate in Student Services Meetings. Take on additional responsibilities as assigned by the Head of Department (HOD).

**Job Requirements**:

- Bachelor's degree / Diploma or equivalent experience in a related field.
- Experience in student services, career counseling, or related roles is preferred.
- Strong leadership and management skills, with experience in leading a team.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Excellent organizational skills, with the ability to manage multiple projects simultaneously.
- Strong research skills for tracking, reporting, and management purposes.
- Ability to establish and maintain relationships with internal and external stakeholders.
- Commitment to supporting student success and improving the overall student experience.

Ability to implement innovative strategies and processes to improve service delivery.

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