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School Admissions Executive

2 weeks ago

Singapore DYNAMICS INTERNATIONAL SCHOOL PTE. LTD. Full time

We are a boutique CPE registered school, offering classes tailored to both mainstream children and children facing developmental or academic challenges.

**Admissions**
- Manage inquiries efficiently across multiple channels, catering to the needs of prospective students.
- Contribute to streamlining administrative processes for enrollment and withdrawals.
- Ensure accurate and prompt entry of enrollment and withdrawal changes.
- Conduct personalized school tours, highlighting the school's unique selling points.
- Develop a deep understanding of our offerings, curriculum, and timetables.
- Organize school open-house and other events to promote the school.

**Enrollment**
- Develop a sound knowledge of the enrolment policies, procedures, and criteria of the school.
- Provide timely and accurate responses to enrollment queries from interested families.
- Cultivate strong relationships with potential families, offering consistent information and support.
- Manage Fee Protection Scheme submissions and coordinate billing with the finance team.
- Ensure timely processing of refunds, offset payment forms, and follow-up on delayed payments.
- Maintain PDPA compliance by safeguarding customer information.
- Assist with Student Pass Applications for families and support newly arrived students.

**Requirements**:

- Bachelor's degree / Diploma in Education or a related field.
- Previous experience in admissions, enrollment management, or customer service, preferably in an educational setting.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with diverse stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of educational policies, regulations, and best practices related to admissions and enrollment.
- Must be a team player, capable of collaborating effectively with colleagues and contributing to a positive work environment.

We regret only shortlisted applicants will be notified.