Team Head, Client Onboarding

2 weeks ago

Singapore Bank of Singapore Full time

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

The incumbent is expected to lead and manage a team of on-boarding specialists with respect to client on-boarding activities in Compliance department.

Primary Responsibilities include:

- Ensure timely, accurate CDD reviews and risk assessment of new accounts, screening of counterparties, tracking, escalation and resolution of CDD deferrals, account slated for exit.
- Identify gaps and implement on-boarding controls and systems/process enhancement that are fit for purpose and will address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices.
- Assist BOS Head of FCC in the discharge of his/her duties as required from time to time.
- Manage audit/ regulatory inspections and ensure timely closure of audit issues and regulatory findings.
- Timely escalation of issues (relating to on-boarding) to BOS Head of FCC.
- Facilitate the development of bank-wide culture of Compliance - promote risk ownership of front office as first line of defence and uplift/drive consistency in onboarding standards alongside FLRC as 1.5 line of defence through training and proactive engagement.
- Deliver on the internal customer experience while maintaining the highest standards of CDD/KYC.
- Deliver on the People Agenda - strengthen the bench strength, retain talents, optimize allocation of resources

**Qualifications**

WORK EXPERIENCE:

- 8 or more years of client on-boarding experience in a large Private Bank, with at least 3-5 years in a supervisory role.
- Strong team leadership, people-centricity and senior stakeholder engagement skills
- Strong resilience and able to deliver under pressure whilst striking a good balance between risk and business

EDUCATION REQUIREMENTS:
Minimum degree holder from a reputable university. Professional qualifications such as CAMS, ICA Diploma in AML are preferred.

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