Client Onboarding Specialist
3 days ago
Job Title: Client Onboarding Specialist
Role SummaryWe are seeking a seasoned professional to join our team as a Client Onboarding Specialist. In this role, you will serve as the key liaison between client relationship teams and AML Refresh Operations, ensuring seamless management of client periodic reviews for the Private Banking and Private Wealth Management business line.
Your primary responsibility will be to collaborate with sales, banking, and markets teams to oversee a portfolio of client refreshes, track pending requirements, perform screening, and resolve operational or compliance-related escalations.
Key Responsibilities- Serve as the KYC subject matter expert (SME), supporting Client Advisors (CAs) and Market Team Heads (MTHs) on complex due diligence cases and regulatory requirements
- Own and manage the end-to-end KYC process, including periodic reviews, onboarding, and trigger events, ensuring completeness, accuracy, and compliance with internal policies and APAC regulatory guidelines
- Support the team in addressing volume surges in Periodic KYC Reviews (PKRs) and collaborate effectively with the Front Service Office (FSO) in Singapore
- Review and validate client documentation, conduct screening, and secure necessary approvals from Compliance and Business stakeholders
- Bachelor's Degree in a banking/finance field with a minimum of 1+ years of hands-on experience in KYC operations, specifically within Private Banking or Private Wealth Management
- Strong KYC/AML expertise, with experience in AML CDD policy standards and industry practices in AML CDD
- Excellent stakeholder management and interpersonal skills, with the ability to work across teams and communicate with colleagues at various levels
This is an exciting opportunity for a motivated individual to take on a challenging role and contribute to the growth and success of our organization.
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