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Aftersales Manager, Aston Martin

3 weeks ago

Singapore People Profilers Full time

Job Description:

- **Industry : Automotive**:

- ** Location : West**:

- ** Salary Range : Up to S$9,000 Per month 
**Responsibilities**:

- Profit and loss responsibility for aftersales business including service, parts and customer satisfaction
- Develop new opportunities for the profit centre, in compliance with manufacturers guidelines
- Ensure warranty and policy are in compliance with manufacturers procedures
- Develop and motivate the team to deliver business targets within a culture of continuous improvement, process excellence and efficiency
- Maintain strong collaborative relationship with manufacturer
- Ensure professional aftersales support is provided to customer
- Review and ensure high customer retention rate with high NPS score

**Requirements**:

- Minimum Degree qualifications with 5 years of managerial experience within the automotive industry
- Exemplary leadership with customer centric mindset
- Dynamic individual with strong drive to excel
- Excellent people management, interpersonal and communications skills

Job ID: L44XW3Y5

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong