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Aftersales Manager

3 weeks ago

Singapore WEARNES AUTOMOTIVE PTE. LTD. Full time

**Responsibilities**
- Manage Aftersales operations to achieve profitability and meet customer satisfaction targets
- Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
- Manage and control all Aftersales standards processes and audits as per manufacturer's requirements
- Maintain strong collaborative relationship with manufacturer
- Maintain strong rapport with customers

**Requirements**:

- Minimum Degree qualifications with at least 5 years of managerial experience within the automotive industry
- Passion for customer service and experience in a service-oriented environment
- Strong communicator with a customer-centric personality
- Excellent people management and interpersonal skills
- Process-driven, highly motivated and results-oriented