Channel Account Manager, Healthcare

3 days ago


Remote, Singapore Hyland Software Full time

**Overview**:
**What you will be doing**:

- Meet or exceed targets through the identification and prioritization of opportunities and execution of company's channel sales process
- Proactively initiate contact with customers and partners on a regular basis to develop, maintain and expand business relationships
- Collaborate with all available partner and company resources to maintain an accurate pipeline
- Assist with the development of an accurate sales forecasting relating to current customer growth on a real-time basis
- Research, identify and sign new Healthcare VAR and SI partners across the region in specified territories across APAC
- Engage with the Partner Enablement team to ensure partners are trained and fully resourced to be successful
- Provides input and executes business plan in collaboration with the channel team
- Take ownership and ensure proper and timely resolution of issues escalated from assigned accounts
- Record all customer account information in the CRM, including registration and assignment of leads, conversations, visits and joint sales calls
- Knowledge of Enterprise Content Management services and/or Enterprise Medical Imaging desirable
- Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

**What will make you successful**:

- Associate's Degree or equivalent experience
- Significant experience in enterprise software sales and channel sales
- Significant experience managing channel partners - including resellers, strategic partners, and system integrators
- Demonstrated experience and success in software sales in Healthcare, particularly via the channel in Asia
- Experience working across South East Asia and ANZ in Healthcare
- Exceptional cultural understanding across the APAC region
- Proficiency in demonstrating the company's solution set
- Microsoft Windows and Office proficient
- Demonstrated ability to establish rapport and gain the trust of others
- Strong at gaining consensus across multiple departments and leadership levels
- Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Highly organized and experienced at successfully multi-tasking
- Self-motivated with the ability to manage work to completion with mínimal oversight
- Strong collaboration skills, applied successfully within team as well as with other areas
- Up to 50% travel time required
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

**What you can expect next**:
**Employee Perks and Programs**
- Flexible Schedule. Paid Time Off. Volunteer Time Off. Wellbeing Initiatives. Career Development and Training. Sabbatical Program. Reach out to your Hyland Recruiter for more information.**Welcome to**
***
**#HylandLife**
- Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we’ve grown to a company of over 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.



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