Customer Service Manager

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

* Processing of PO & Invoices - Liaising with suppliers on deliveries to ship in/out parts on time - Filing of documents - Possess initiatives and meet datelines - Ability to handle Chinese speaking customers & suppliers - 5 days work week - Min 1 year of working experience - Min "O" Level **Job Types**: Full-time, Permanent Pay: $2,200.00 - $2,400.00 per...

Job Overview:We are looking for a dedicated Customer Service Agent to handle inbound and outbound calls related to car park issues, as well as other services such as waste management and public cleaning. The ideal candidate should be an active listener with excellent problem-solving skills, able to maintain professionalism while assisting customers,...

**Job Title: Clients Servicing Executive** **Job Type: Part-Time** **Working hours: Monday-Friday** **Salary: $15-$18/hr** **Key Responsibilities**: Build and nurture strong relationships with existing customers. Ensure every customer receives personalized service that consistently exceeds expectations. Manage and coordinate the distribution of gifts...

* Processing of PO & Invoices* Liaising with suppliers on deliveries to ship in/out parts on time* Filing of documents* Possess initiatives and meet datelines* Ability to handle Chinese speaking customers & suppliers* 5 days work week* Min 1 year of working experience* Min "O" LevelJob Types: Full-time, PermanentPay: $2, $2,400.00 per...

**Role Description**: - Develop and implement efficient processes and procedures to streamline operations and improve productivity - Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback - Handle customer’s feedbacks and provide appropriate...

**Job Responsibility** Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include: - Assist in the day to day administration of the centre (roster, scheduling, payments, etc.) - Assist in student enrolments (enquiries, assessments, registration,...