Operation Manager
1 week ago
**About Our Client**
Our client is a Multinational Logistics company that is focusing on growing their business, with a focus on Warehousing and Operations within Contract Logistics.
As a **Warehouse & Operations Manager for a 3PL (Third-Party Logistics) client in contract logistics**, your role is pivotal to ensuring smooth and efficient operations across the supply chain. Here's an elaboration of the key expectations:
**1. End-to-End Logistics Management**
- **Warehouse Operations**: You will manage all aspects of warehouse operations including inventory and outbound shipments.
- **Operations Management**: Ensure day-to-day operations run smoothly while maximising productivity.
- **S&OP (Sales & Operations Planning)**: Work closely with internal teams to align planning with forecasts to maintain optimal stock/inventory.
**2. Customer Relationship Management**
- **Main Point of Contact**: Primary liaison with the client to handle all queries, issues or escalations.
- **Performance Reporting**: Provide regular updates to clients on key performance indicators (KPIs) such as on-time delivery, inventory accuracy, and cost efficiency.
- **Contract Management**: Ensure compliance with contractual agreements with clients.
**3. Cost & Profitability Management**
- **Profit Margins & Cost Reduction**: Identify gaps to minimise costs and areas of opportunities to maximise profits. Oversee the cost structure of warehouse operations for effective management (budget and quality).
**4. Leadership & Team Management**
- **Team Leadership**: Lead and manage warehouse and operations teams
- **Financial Accountability**: You will be accountable for operational budgets and financial performance.
- Diploma/Degree in SCM or Business Administration
- 8 years in warehouse and operation management in 3PL sector
- People management and leadership
- Detailed - oriented, problem - solving, customer service centric
EA Registration Number: R1105304
EA License Number: 15S7709
**Job Type**: Permanent
Pay: $7,000.00 - $8,000.00 per month
Work Location: In person
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