Operations Manager

2 weeks ago

Singapore SWIFT TERRAPIN PTE. LTD. Full time

**Job Title**: Operations Manager

**Job Overview**:
The Operations Manager is responsible for overseeing the daily operations of the business to ensure efficiency and productivity. This role involves managing processes, staff, and resources to achieve the company’s operational goals, improve quality, and reduce costs. The Operations Manager works closely with other departments to implement strategies, streamline processes, and maintain high standards.

**Key Responsibilities**:

- **Operational Strategy**: Develop and implement operational strategies and policies to enhance efficiency and productivity.
- **Process Improvement**: Identify areas for process improvements, optimize workflows, and ensure that operational systems are running smoothly.
- **Team Leadership & Management**: Manage, train, and motivate the operations team to achieve company objectives and deliver exceptional service.
- **Budget & Resource Management**: Oversee the budget for operational activities, manage resources effectively, and control costs.
- **Quality Control**: Ensure that operations meet quality standards and comply with legal and industry regulations.
- **Supplier & Vendor Management**: Negotiate with suppliers and vendors to ensure the best pricing, delivery, and quality of products/services.
- **Performance Monitoring**: Track and measure key performance indicators (KPIs) to assess operational performance and make data-driven decisions.
- **Risk Management**: Identify and address operational risks and develop contingency plans to minimize disruptions.
- **Inventory & Supply Chain Management**: Oversee inventory levels, supply chain processes, and ensure timely delivery of goods and services.
- **Collaboration**: Work closely with other departments (e.g., sales, HR, finance) to ensure smooth operations and alignment of objectives.
- **Reporting**: Provide regular reports to senior management on operational performance, challenges, and areas for improvement.
- **Customer Service**: Ensure that customer service standards are met, and resolve any operational issues that may affect customer satisfaction.

**Qualifications**:

- Bachelor’s degree in Business Administration, Operations Management, or related field (preferred)
- Proven experience as an Operations Manager or in a similar role
- Strong leadership and team management skills
- Excellent problem-solving, organizational, and analytical abilities
- Experience in project management and process optimization
- Knowledge of operational systems, CRM, and business management software
- Strong communication skills (both written and verbal)
- Ability to work under pressure and meet deadlines
- Knowledge of supply chain, inventory management, and quality control processes

**Key Competencies**:

- Leadership & Team Management
- Process Optimization & Efficiency
- Strategic Planning
- Analytical Thinking & Problem-Solving
- Budgeting & Cost Control
- Risk Management
- Decision-Making & Conflict Resolution
- Time Management & Organization

  • Partner Training Skills Manager

    1 week ago

    Singapore Operations Full time

    Get to Know the Team You will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners. The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...

  • Partner Training Skills Manager

    2 days ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to Know the TeamYou will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners.The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...

  • Asset Protection and Operations Excellence Manager, SEA Retail

    7 days ago

    Singapore Operations OO Full time $80,000 - $120,000 per year

    If you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...

  • Merchandise Operations Manager

    2 weeks ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • Operations Executive

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards. **OVERALL OBJECTIVES** - Ensures that all guests receive prompt, cordial attention and personal...

  • Associate, Fleet

    1 week ago

    Singapore Operations Full time

    Get to know the Business GrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace. Get to know the Team The GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales,...

  • Associate, Fleet

    2 days ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to know the BusinessGrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace.Get to know the TeamThe GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales, marketing,...

  • Production Manager

    2 days ago

    Singapore Manufacturing & Operations Full time

    Job Description The Production Manager is responsible for managing all aspects of production operations, ensuring that production processes are compliant with company policies, safety requirements, quality requirements, and regulatory requirements. This role involves leading production teams, managing production plans, and promoting production efficiency and...

  • Associate, Merchant Success

    1 week ago

    Singapore Operations Full time

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Associate, Merchant Success

    2 days ago

    Singapore Operations Full time $40,000 - $60,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...