Account Manager

Hashmeta is a leading full-service digital marketing agency headquartered in Singapore. We have a friendly, open, and collaborative culture, where everyone is young in mind and body.

**Who we are looking for**:
Hashmeta is seeking an Account Manager who is key to the smooth running of the Client Services team. You'll establish excellent client relationships, set and manage client expectations, understand individual client needs to successfully deliver each project; and help them be successful in their roles. You'll have experience working on a regional account with a global client, and have experience working across the APAC markets.

Reporting to the Senior Account Manager and supporting the wider multi-disciplinary team, you will be expected to run the day-to-day management of clients’ campaigns and activations, having regular communication and liaison with clients and brand representatives at all levels.

This is a fast-paced role with a large variety of projects both in terms of size and media. You will be exposed to clients up to a senior level and you take pride in delivering exceptional work with the support of your highly experienced and skilled team. Working closely with strategy and creative teams, you'll become someone the internal teams trust to get the job done.

**What you’ll do**:

- Run the development and delivery of various campaigns and content streams across multiple brands within a retained team structure.
- Ensure deliverables are managed effectively and completed on time, within budget and in line with strategic objectives and client brief - as the key client and team liason point.
- Support in for KPI reporting for the team e.g. tracking project and account profitability, revenue etc.
- Use your knowledge and skills to push clients and the team in the most productive direction to deliver.
- Maintain global information for key clients and stakeholders involved in the flow of work.
- Interrogate client briefs, write agency briefs briefing in and reviewing work before presenting to client.
- Attend and run client meetings, where appropriate, from statuses, to presenting creative work, campaign and activity reporting, and to review and approve creative and technical work.
- Work closely with Account Director in the identification, development and implementation of proactive value-adding projects.
- Prepare presentations on a regular basis on the performance of agency initiatives for the brand, interrogating analytics to identify insights and recommendations for future activities.
- Keep abreast of digital industry developments, launches and client industry competitor activity to keep yourself and client informed of latest trends and developments.
- Play a broader role across the client service team in seeking out opportunities to inspire, educate and coach the team.
- Utilise junior support from when necessary and support them through projects you work on together.

What you’ll need:

- 2+ years in a client services role with experience of working in an agency environment. Experience in a client-facing role is a must. Proven business and financial acumen.
- Strong client management skills - build strong relationships and adapt style
- Ability to multitask on a number of projects within a programme with excellent organisational skills
- Ability to prioritise well and maintain focus. Appreciation of great creative work and the ability to judge accordingly.
- Entrepreneurial spirit - taking and creating opportunities with clients and across the agency.
- Thrives on taking ownership of projects and deliver best-in-class executions.
- Proactive, taking the initiative - a self-starter and problem solver.
- Previous experience of Keynote desirable.
- Knowledge of digital technologies, brands and marketing communications.

**Preferably Singaporean.**

**Job Types**: Contract, Full-time

**Salary**: $3,500.00 - $4,200.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Professional development
- Promotion to permanent employee
- Work from home

Schedule:

- Flexible hours
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Retention bonus

**Experience**:

- Account management: 1 year (preferred)