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Assistant / Senior Assistant Programme Manager, Geo
2 weeks ago
**COMPANY DESCRIPTION**
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
**RESPONSIBILITIES**
- This position is for Centre for Global Education & Opportunities (GEO).
- Stakeholder Management
- Develop and manage relations with partner universities through regular communications.
- Facilitate annual placement projection and negotiation exercise with partner universities.
- Programmes and Events Management
- Plan and execute events such as SMUs Study Abroad Fair and other student outreach and programme publicity initiatives, as well as orientation and farewell activities for inbound/outbound students.
- Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the teams role-based mailbox and answering programme-related enquiries.
- Conduct surveys, analyse findings and prepare reports on students study abroad or study at SMU experiences, and learning outcomes.
- Work closely with SMU Office of Safety and Security (OSS) to ensure full compliance with study abroad safety protocols.
- Special projects
- Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes,
- Lead and manage various programme related projects, to assemble teams to deliver on these projects.
**QUALIFICATIONS**
- Diploma or degree holder, preferably with programme delivery and event planning/management experience.
- Familiarity with operations in the global education sector.
- At least 1 to 2 years of experience in developing and running global student programmes at the university level and/or managing cross-cultural student events.
- Excellent written and oral communication skills, confident and effective in cross-cultural settings.
- Driven self
- starter with strong analytical, critical thinking and problem-solving skills.
- An exemplary team player who is resourceful, resilient and thrives in a fast-paced, results-oriented, and ambiguous work environment.
- Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.
- Able to manage multiple and competing tasks within deadlines with a high degree of accuracy.
- IT and social media-savvy.
**OTHER INFORMATION**
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