Regional Lead

2 weeks ago

Singapore OLIVER x H&M Full time

**ROLE**:Regional Lead

**LOCATION**:Singapore

**A LITTLE BIT ABOUT THE ROLE**:
Working in partnership with one of OLIVER's largest account - H&M (A global retail company).

The Regional Lead oversees the account strategically working closely with the client. The role ensures delivery against our account KPI's as well growth and account performance targets, alongside maintaining positive working relationships with client and team.

Reporting to the Managing Partner, the Regional Lead oversees the in-market account management teams, being responsible for the successful delivery of our campaigns across our production and delivery function.

We're looking for exceptional characters who are looking for their next big move and who want to play a key part in an award-winning agency pushing business growth and overseeing the smooth running of creative production. The Regional Lead is primarily responsible for client relationships. As the senior point of contact for an agency's customers, the Regional Lead also builds strategic operational plans and balances the expectations of clients with the execution of creative work.

**WHAT YOU WILL BE DOING**:

- Line management of Campaign Partners, with oversight of Campaign Coordinators
- Liaising with senior stakeholders in-market as well as global clients. Your role is foremost client service and ensuring our markets are engaged and happy with the OLIVER model.
- Point of escalation for market challenges, taking a calm mature approach to finding strategic solutions while working within the account constraints.
- Provide the strategic framework for the vision and narrative to market and global MI reports to senior management.
- Build strong value-add client relationships at various levels. Knowing when and how to manage clients and be able to be firm on ensuring OLIVER gets what we need to be a successful partner.
- Work in true collaboration with our client and be agile in adapting our solution to meet the different markets needs while not compromising on the KPI's of the Global model.
- Challenge the team creatively and strategically to create the best work possible
- Be an expert in campaign adaptation for a very large global brand, knowing how to find efficiencies and being the owner of the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.
- Travel will be required once it is safe to do so. This role looks over a large portfolio or markets so should expect to travel to meet the clients and the team.
- Working in a team of 150+ across the globe.
- 4-5 direct reports.

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:

- Experienced leader and a strong understanding of how to motivate and develop high performing teams.
- Experience of building and sustaining meaningful client partnerships whilst maintaining a strong commercial focus.
- Results driven - creation of and delivery against business plans driven by growth targets
- Excellent communication skills to be able to robustly present ideas to clients, and continually cascade knowledge / news throughout immediate team and the wider business
- Able to have hard conversations with clients and able to find solutions that work for both client and OLIVER.
- Excellent understanding of the adaptation workflow, automation and how to deliver high volumes of adapts at pace.
- Ability to thrive in a fast-pace, ever-changing environment focused on results and progress. Solutions-oriented, upbeat, and a natural-born leader
- Confident working autonomously with partner or 3rd party agencies
- Excellent presentation skills - both written and spoken
- Understand data, how to analysis and how to build a strong narrative.
- Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
- Highly creative with the ability to generate ideas and practically contribute to studio output.
- Experience working in on a large retail brand.
- 10+ years of relevant experience in adaptation in:

- Digital
- Print
- Motion Graphics
- Web Design
- Artwork
- Production

**A LITTLE BIT ABOUT US**:
Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients' money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever's U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas' off-shore hub and PepsiCo's global digital team.

In 2020 we were ranked #1 in Adweek's Fastest Growing list (US) and featured in The Drum's Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), whi

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