Client Onboarding Specialist/manager

3 days ago

Singapore SBI DIGITAL MARKETS PTE. LTD. Full time

**Position Overview**

You would work closely with the Chief Operating Officer & Onboarding/KYC Team, acting as the central point of contact to consolidate the end-to-end business requirements associated with onboarding clients, lead the due diligence and approval processes, while continually improving their effectiveness and efficiency.

**Principal Duties and Responsibilities include (but are not limited to)**:

- Assist the Onboarding/KYC team in the formulation and implementation of the end-to-end client onboarding process, such as account opening, document review and due diligence, as well as the approval processes.
- Work as part of the Onboarding Team to support client onboarding for account opening for both corporate and individual clients.
- Ensure business and clients are provided with KYC, tax, and regulatory requirements for all onboarding requests.
- Drive and implement AML related onboarding process and ensure all accounts satisfy the required standards including KYC, AML, screenings and sanctions checks before onboarding.
- Collate and review due diligence documentation for AML/KYC and ensure adherence to internal guidelines and procedures.
- Maintain client data through the full commercial relationship lifecycle and ensure static data in the system is accurate.
- Undertake risk assessments on all new and existing clients, counterparties and partners.
- Investigate high-risk clients against money-laundering, bribery, fraud, sanction and suspicious activities and work closely with the Compliance team to resolve high risk clients EDD requests.
- Work cross-functionally with various departments, and ensure all SOPS are compliant and specific requirements are met as part of the onboarding process.
- Ensure key stakeholders are kept informed of the progress, challenges, and escalating issues where appropriate and take end-to-end ownership.
- Uphold organization policies and standards; stay relevant with the latest regulatory, policy and procedural requirements.
- Manage contracts and relations with customers, vendors, partners and other stakeholders.
- Deliver continuous operational improvements process and uphold the highest standards of control.
- Perform other related duties as may be assigned from time to time.

**Qualifications & Skills**
- Bachelor’s or Master's degree in Banking/Finance or equivalent.
- At least 10 years of relevant experience from financial institutions, banks or regulatory body.
- At least 10 years of relevant experience in Wealth Management/ Private Banking, preferably with experience in reviewing complex trust structure or fund investment.
- Experience in middle office, operations, corporate and individual KYC and due diligent processes preferred.
- Have good knowledge/experience of the regulatory requirements in both traditional financial instruments and digital assets.
- Familiar with client onboarding lifecycle with strong attention to details.
- Knowledge of AML-CFT/Anti-bribery and Corruption Compliance and Sanctions
- Critical thinking and problem-solving skills
- Strong time-management and organizational skills with ability to prioritize tasks.
- Excellent relationship building, stakeholder management and communication skills.
- Highly motivated and tenacious individual, with a proven ability to take initiative and work independently and within a team.

**Job Types**: Full-time, Permanent

Pay: $6,000.00 - $10,000.00 per month

Work Location: In person

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