Hotel Duty Manager

2 weeks ago

Singapore BREAKFAST AT FLUFFY'S PTE. LTD. Full time

Hotel Duty Manager - Live In Staff / Night Duty

BreakFast at Fluffy’s Boutique Pet Hotel & Grooming

Joo Chiat, Katong

**Roles & Responsibilities**

At BreakFast at Fluffy's, we pride ourselves on offering exceptional, cage-free care for our canine guests. We are seeking a knowledgeable and attentive Night Duty / Live-in Pet Care Specialist to join our dedicated team. In this role, you will be responsible for overseeing the well-being of our canine guests. Additionally, he or she will provide leadership within the team and contribute to the growth and success of our boutique hotel

**Operational Management in Pet Hotel**

1.Oversee day-to-day operations, ensuring the store runs smoothly and efficiently.

2. Ensure pet hotel complies with AVS's pet boarding license guidelines and ensure the hotel is superbly clean, organized, and well-maintained.

3. Manage inventory, including ordering, stocking, and tracking products to minimize waste or shortages.

4. Manage staff, including scheduling and performance reviews.

**Team Leadership**

1. Recruit and train staff members on best practices in animal handling & care.

2. Conduct regular team meetings updates to discuss goals challenges.

3. Foster a positive and collaborative work environment, encouraging open communication and teamwork.

4. Motivate team to deliver exceptional customer service and achieve sales objectives.

**Client Relations**

1. Provide exceptional customer service during client interactions, addressing inquiries and concerns with professionalism.

2. Educate pet owners on aspects of canine care, behavior, and nutrition.

**Carer and Welfare Advocator**

1. Monitor the health and well-being of all guests.

2. Work with veterinarians and industry partners to provide pet care advisory to the community.

**Sales and Marketing in Pet Hotel**

1. Develop and implement strategies to meet sales & corporate targets.

2. Grow social media presence and to engage with local community.

3. Analyse sales data to identify trends and opportunities for growth.

4. Plan & execute promotional campaigns & special events.

**Business Development**

1. Monitor budgets, expenses, and profitability.

2. Analyse & recommend improvements for company's sales, inventory, and operational performance.

**Qualifications**:

- Proven experience in dog handling and care, with a deep understanding of canine behavior.
- Knowledge of pet nutrition, healthcare, and medication administration.
- Previous experience in a pet boarding or veterinary facility preferred.
- Ability to remain alert and responsive during nighttime hours.
- Strong communication and interpersonal skills.
- Leadership experience within a team setting.
- Certification in pet first aid and CPR.

If you are a dedicated individual with a passion for canine care and meet the qualifications outlined above, we invite you to apply. Please send your resume on whatsapp to 9690 9876.

  • Hotel Duty Manager

    1 week ago

    Singapore PREMIUM HOTEL MANAGEMENT PTE. LTD. Full time

    If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place. We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People. With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be...

  • Hotel Duty Manager

    2 weeks ago

    Singapore HOTEL CHANCELLOR @ ORCHARD PTE. LTD. Full time

    To supervise the day-to-day operations of the Front Desk Reception. - To oversee staff during their shift, ensuring they are performing their duties effectively and efficiently. - To manage guest-related operations, including check-in, check-out, and inquiries. - To provide excellent customer service for needs, requests, and concerns promptly and...

  • Hotel Duty Manager

    2 weeks ago

    Singapore HOTEL CHANCELLOR @ ORCHARD PTE. LTD. Full time

    To oversee the day-to-day operations of the front office. - To handle complaints or incidents / accidents occuring in the Hotel when necessary. - Ensure all outstanding and pending issues are settle timely. - Coordinate activities with other departments. - Perform any other job tasks assigned by Front Office Manager and Hotel Manager. **Job Requirement** -...

  • Duty Manager

    1 week ago

    Singapore Hotel Indigo Full time

    At **Hotel Indigo**®** & **Holiday Inn Express**® **our team members are full of neighbourhood knowledge; they know where to find the hidden gems worth exploring. That’s the Hotel Indigo & Holiday Inn Express way. That’s where you come in. When you’re part of the Hotel Indigo & Holiday inn Express brand you’re more than just a job title. At Hotel...

  • Hotel Duty Manager

    5 days ago

    Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

    **Job Title**:Hotel Duty Manager **Job Summary**: The Hotel Duty Manager oversees daily operations, ensuring smooth functioning of all departments, managing guest services, and handling any issues or emergencies that arise during their shift. They ensure that high standards of hospitality are maintained and work closely with other hotel teams to deliver a...

  • Duty Manager

    1 week ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    3 years exp **Roles & Responsibilities** The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature. **Key Responsibilities**: - Assist the Front Office Manager in setting up the Front Office training tools such as job...

  • Duty Manager

    2 weeks ago

    Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing? A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the...

  • Duty Manager

    2 weeks ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    **Job Overview** A coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office including night...

  • Hotel Duty Manager

    5 days ago

    Singapore PREMIUM HOTEL MANAGEMENT PTE. LTD. Full time

    **Responsibilities** - Lead and manage front office operations to ensure adherence to organisational standards and procedures - Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback - Ensure compliance with data...

  • Hotel Duty Manager

    5 days ago

    Singapore LVND HOTELS PTE. LTD. Full time

    **Job Title - Manager On Duty **Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.** **This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role...