Duty Manager
1 week ago
3 years exp
**Roles & Responsibilities**
The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.
**Key Responsibilities**:
- Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
- Assignment of rooms for all arrivals
- Monitor and control guest's credit status to ensure that payment is collectable and received on time
- Ensure that all arrival rooms are checked and the amenities in the room prior the guest’s arrival
- Welcome and bid farewell to all VIP guest
- Be familiar with and ensure that all preparations for arrivals and departures are well organized
- Ensure that the lobby and the public areas are kept clean and maintained at all times
- Handle complaints or incidents/accidents occurring in the hotel and report the
- incidents handled accordingly in the Log Book
- Scheduling of staff
- Maintaining complete knowledge of hotel features and offerings
**Talent Profile**:
- Minimum diploma in Hospitality Management
- 2-3 years of work experience in guest services or front desk operations
- Embodies excellent etiquette and portrays a professional image
- In-depth knowledge of hotel reception procedures and a good understanding of all other working areas of the hotel
- Possesses good verbal and written command of English
- Able to communicate well in a team
- Excellent leadership and problem-solving skills
- Willing to work flexible hours, including weekdays and holidays
CAPELLA HOTEL, SINGAPORE
-
Cashier at Changi Duty Free
2 weeks ago
Singapore The Shilla Duty Free Full time**To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.** We provide excellent training and career progression opportunities. - **Cashiering**_ - Complete customer transactions in a professional, timely manner and with highest level of respect - Ensure accuracy in the collection of monies in different...
-
Cashier at Duty Free Travel Retail
6 days ago
Singapore The Shilla Duty Free Full time**To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.** We provide excellent training and career progression opportunities. - **Cashiering**_ - Complete customer transactions in a professional, timely manner and with highest level of respect - Ensure accuracy in the collection of monies in different...
-
Duty Manager
4 days ago
Singapore ROYAL GROUP HOLDINGS PTE. LTD. Full time**Administration** Representative of the Senior Management: - The Duty Manager is the representative of Senior Management. - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the...
-
Duty Manager
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 23121972 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** **Duties and Responsibilities** The Duty Manager is the...
-
Duty Manager
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 24096237 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY **Responsibilities**: - The Duty Manager is the...
-
Duty Manager
4 days ago
Singapore HOI HUP NOVENA PTE. LTD. Full time**JOB SUMMARY**: **Duties and Responsibilities** - The Duty Manager is the representative of Senior Management - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation,...
-
Duty Manager
2 weeks ago
Singapore HOI HUP NOVENA PTE. LTD. Full time**Job Description & Requirements**: With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by...
-
Duty Manager
7 days ago
Singapore Marriott International Full timeJOB SUMMARY **Responsibilities**: - The Duty Manager is the representative of Senior Management. - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...
-
Duty Manager
1 week ago
Singapore HOI HUP NOVENA PTE. LTD. Full time**JOB SUMMARY**: **Responsibilities**: The Duty Manager is the representative of Senior Management and will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction...
-
Duty Manager
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25122147 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore, 329568 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management JOB SUMMARY **Responsibilities**: - The Duty Manager is the...
