Customer Support Officer

1 week ago


Tuas, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Manufacturing/Industrial Machinery
- Position Title**:Customer Support Officer/ Customer Service Officer (Operations)**:

- Working Location: Tuas
- Working Hours**:5 Days, Mon (8 am - 5 pm) / Tue - Fri (8 am - 6 pm)**:

- Salary Package**:Basic up to $2,700 + Variable bonus**:

- Duration: Permanent

**Key Responsibilities**
- Investigate customers' complaints at 1st level.
- Escalate appropriate customer’s complaints or queries to relevant departments or management.
- Schedule technician and fix service appointment.
- Plan and liaise with technicians on servicing scheduling and day-to-day matters.
- Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
- Any other task as assigned by the Superior.

**APPLY NOW**
- Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
- Minimum 1 to 2 years relevant experience in call centre/ customer service.
- Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
- Must be able to multitask in a fast-moving environment.
- Proficient in MS Office.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

**Salary**: $2,300.00 - $2,700.00 per month

License/Certification:
Work Location: One location



  • Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturing/Industrial Machinery - Position Title**:Customer Support Officer/ Customer Service Officer (Operations)**: - Working Location: Tuas - Working Hours**:5 Days, Mon (8 am - 5 pm) / Tue - Fri (8 am - 6 pm)**: - Salary Package**:Basic up to $2,800 + Variable bonus**: - Duration: Permanent **Key Responsibilities** -...


  • Tuas, Singapore NOV RIG SOLUTIONS PTE. LTD. Full time

    2 years exp **Roles & Responsibilities** **PRIMARY RESPONSIBILITIES** - Perform Tier 1 standardized processes for issue handling and documentation, for internal and external customers alike, for assigned products to support a global customer base. - Perform other work-related tasks as assigned. - Comply with all NOV Company and HSE policies and...


  • Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Chemical Distributor - Position Title**:Customer Service Officer/Admin**: - Working Location: West - Tuas (Company bus provided at CCK, Boon Lay, Pioneer) - Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 2200 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** -...


  • Tuas, Singapore SHR Global Talent Full time $24,000 - $36,000 per year

    Location : Tuas Bay SingaporeSalary : $2500 - $2800Working hours : Night Shift - 6 Days / per weekResponsibilities:Accurately inputting information into databases and spreadsheets.Receiving and sorting incoming Order .Issuing Credit / Debit Note .Liaise with various team to fulfil customer's order when needed .Providing timely and professional responses to...


  • Tuas, Singapore Jokia Private Limited Full time

    **Responsibilities**: - Responsible to work closely with the customers to support all pre-sales and post-sales activities to ensure the delivery of excellent customer services to all our customers. This include the following: - Follow up all enquiries and ensure response to customers’ enquiries and complains in professional manner. This include liaising...


  • Tuas, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Attend to all inquiries, take note of the caller’s details for subsequent follow-up by sales staff. - Provide support in preparing proposals based information provided by the Sales and Marketing staff. - Issue invoices and prepare monthly reports for consolidated billing. - Ensure proper documentation and upkeep the filing system -...


  • Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Chemical Distributor - Position Title**:Customer Service Officer/Admin**: - Working Location: West - Tuas (Company bus provided at CCK, Boon Lay, Pioneer) - Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 2200 + AWS + Variable Bonus + Yearly Increment**: - Duration: Permanent **Key...


  • Tuas, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Chemical Distributor - Position Title**:Customer Service Officer/Admin**: - Working Location: West - Tuas (Company bus provided at CCK, Boon Lay, Pioneer) - Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm) - Salary Package**:Up to SGD 2200 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** -...


  • Tuas, Singapore Royal Ocean Marine Full time

    General Purpose Job holder is to handle all sales support and customer service activities of assigned Singapore accounts. The position will be based in Singapore. Main Job Tasks and Responsibilities - Attend to inquiries regarding product availability, pricing, delivery surcharges and lead time; - Work with Sales to understand and execute pricing and supply...


  • Tuas, Singapore Triangle Auto Pte Ltd Full time

    **Primary Purpose and Function** Responsible for dealing with customer's needs on automotive related services at our Service front counter, in an efficient and courteous manner to ensure the highest standard of customer satisfaction and experience. The positive outcomes from improved customer experience will in turn improve our service turnover and...