Call Centre Officer
3 days ago
We are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service.
**Responsibilities**:
- To attend to customers’ phone enquiries and calls deployment.
- To provide service reservations.
- To coordinate breakdown site services for customers.
- To answer live chat queries.
- To make outbound calls to remind customers for car servicing and surveys pertaining to after sales services.
- To update customers’ particulars in the system.
- To process online payment.
- To perform other ad-hoc duties as assigned.
**Job Requirements**:
- Minimum GCE ’O’ level or equivalent.
- Service-oriented mindset.
- Team player with good discipline and positive attitude.
- Equipped with administrative experience will be an added advantage.
**Working hours:
- **
- Mondays to Fridays: 0800hrs to 1700hrs/ 0900hrs to 1800hrs
- Alternate Saturdays: 0800hrs to 1700hrs
**Join Our Team and Enjoy These Amazing Benefits**
- AWS
- Yearly performance bonus
- Dental coverage
- Comprehensive medical insurance
- Annual Health Screening
- Birthday Leave
**Location**:370 Ubi Road 3 Singapore 408651.
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