Business Support Hotline Officer

Call Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...

**RESPONSIBILITIES** - **FO Control** The team is responsible for performing independent call back confirmation with clients for various client instructions (outgoing payments and asset transfers, change of static data, etc) and will need to work closely with Front Office to maintain client satisfaction. The team will need to perform the independent call...

**Roles & Responsibilities** - Support Academic Events Team in the following areas: i. Prepare and issue graduation collaterals such as degree scrolls and transcripts ii. Support event (e.g. Commencement) preparation such as data preparation and logistics iii. Manning commencement mailbox, phones and enquiries iv. Perform different roles (to be assigned)...

JOB PURPOSE & DESCRIPTION a) Handle client feedback via email. b) Create cases and monitor the job completion via OMS. c) Attend the hotline calls in the absence of the front desk officers. d) Document work photos and compile into weekly reports for submission. e) Coordinate with Operation teams on any administrative tasks. f) Monitor working group chats...

COMPANY DESCRIPTION One of the fastest growing telecom operators in the Asia-Pacific, MyRepublic has operations across Singapore, New Zealand, and Australia, and is set to expand further into the region. Our vision is to be the world’s largest enabler of deep, meaningful and trusted relationships between customers and products through a highly scalable...

Corporate Executive Job DescriptionThe Job ObjectiveWe are seeking an experienced Corporate Executive to join our team. The ideal candidate will have a strong background in managing corporate hotlines and emails, as well as providing daily account servicing reports.Manage corporate hotline and email address (answer calls and respond to emails).Provide daily...

Roles & Responsibilities On behalf of the hiring company, which is a market leader in the energy sector, we are looking for a suitable candidate to join them as Customer Care Officer | Sales Responsibilities Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike ...

**JOB DETAILS** **Job Type** - Permanent **Position Level** - Senior Executive **Qualification** - Diploma **Discipline** - Banking **Specialization** - Cards and Unsecured Loans **Sector** - Group Community Financial Services **Experience** - 3 - 10 years **Salary** - Undisclosed**JOB DESCRIPTION** - Cards Authorization Services (Issuing and...

**Responsibilities**: As a team member of APS, your primary role will be to: Provide L1/L2 Application support to Front Office users Adhere to Service Level objective target Ensure adherence to APS support roster in terms of mailbox, webportal and hotline Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays) Escalate timely to...

Job Title: Support Services ProfessionalWe are seeking a Support Services Professional to provide administrative support and manage facilities hotlines.The successful candidate will be responsible for coordinating documentation related to contracts management, payment claims, and PRCC processes. Key responsibilities include:Managing the facilities hotline...