Cards Operations Officer

1 week ago

Singapore Maybank Full time

**JOB DETAILS**

**Job Type**
- Permanent

**Position Level**
- Senior Executive

**Qualification**
- Diploma

**Discipline**
- Banking

**Specialization**
- Cards and Unsecured Loans

**Sector**
- Group Community Financial Services

**Experience**
- 3 - 10 years

**Salary**
- Undisclosed**JOB DESCRIPTION**
- Cards Authorization Services (Issuing and Acquiring) - Fraud control monitoring - Freezing of accounts related to Police production orders - Temporary credit limit processing - Customer Service Hotline - Processing of VISA incoming and outgoing files - Product knowledge briefings and assessments - SST monitoring - Monitoring of critical services and assisting in PIVs

**JOB RESPONSIBILITIES**
- Handling authorization services, fraud control monitoring, temporary credit increase requests (after office hours) and customer services hotline (midnight to 8:30 a.m. / 9:00 a.m.) for the bank.

**JOB SKILLS**

**1)**Adaptable**2)**Advising**3)**Analytical**JOB REQUIREMENTS**
- Degree or Diploma in a related field preferably (Banking, Business, Finance and related fields) - Minimum 3 years of related experience - Able to work on a rotating shift basis - Excellent analytical skills - Team player with pleasant personality and good interpersonal/ communications skills - Possess a strong sense of responsibility and commitment - Willingness to learn on the job

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