Technical Support Engineer

**Position Overview** The Technical Support Engineer will provide technical expertise and support to internal and external parties, ensuring the smooth operation of systems/software, assisting in project tendering, conducting training sessions, and supporting green mark initiatives. The role requires strong problem-solving skills, technical documentation...

**Technical Support Engineer - APAC / Cyber Security Start-Up Vendor** **Salary**: Paying up to $80k SGD **Location**: Singapore. Hybrid role - you will need to go into the office 2-3 times a week. Exciting opportunity for a support engineer/system engineer to join a pre-IPO cyber security vendor in Singapore. You will work with their customers to...

Good understanding of marine machineries. Aleast 7-10 yrs experience as engineer in singapore based ship repair companies. Experience in commercial matters. Preferably holding Class 3 marine Engineer’s certificate. Participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing ship service and...

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving. What will...

**A. Identification** - **Purpose**:To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region. **B. Main Missions** - **Technical Sales Support**:Assist sales representatives in identifying and closing sales opportunities. Conduct product...

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. To be qualified for this role, you should hold a Diploma/Degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people...

**Responsibilities**: - Leads new ATE products/solution introduction and stabilization of the Field Service Delivery team - Leads technical escalation support for Advantest's ATE equipment for critical technical escalations mostly from our Southeast Asian customers. - Collaborates closely with our Global Escalation team as well as R&D to quickly provide...

Roles & ResponsibilitiesJob Vacancy – Technical Support EngineerPolaris Science Pte Ltd is a young dynamic distributor of scientific instruments and laboratory equipment.· We are expanding and is looking for a Technical Support Engineer.We Have· A list of good products to offer to scientists and engineers in the universities and industries.· A...

Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors. - Provide maintenance and servicing/repairing of equipment and systems at site. - Assist sales team to prepare technical specification, CAD schematic drawings, bill of...

Roles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...

Roles & ResponsibilitiesJob DescriptionWIZTECH firmly believes in staff empowerment. In line with WIZTECH's core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is...

**About the job**: **Company Overview** Taguchi Marketing is an Australian & Singaporean based software development company that develops and distributes the Taguchi® Marketing Automation Platform. The company operates in the Digital Marketing and Technology industry and has experienced significant growth over the past few years. **What We...

Job Description: **Responsibilities**: - Provide customer support by responding to request with details analysis of issue/trouble to meet customer product needs - Identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the process. - Works with engineering, sales, and production team...

**Job Description & Requirements** - Taking ownership of customer issues reported and seeing problems through to resolution - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Research and identify solutions...

**Work Styles at Zoom** In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles. **About Us** Zoomies help people stay connected so they can get more done together. We set out to build the...

**Your team’s dynamic**: **What your day will look like**: Technical Support: - Use software tools to diagnose and solve complex issues and service outages - Conceptualize and articulate ideas clearly and concisely - Resolve problems in compliance with established processes - Ensure timely escalation of critical customer related issues through proper...

Job scope and requirements: - Provide technical support to customers and sales team - Provide technical marketing assistance - On-the-job training to gain understanding of production process and critical control points - Quality documentation and drawings review - Coordinating workshop licensing - Adhoc projects Qualification/ experience: - Mechanical...

**Job Category**:Engineering**Job Type**:Full time**Job Location**:Singapore**Responsibilities**: - Provide technical expertise to manufacturing team and field support - Act as a lead on support, escalations, training and documentation - Hands-on involvement and process feedback on engineering NPD, NPI, DOE, FMEA and prototype builds - Provide post-sales...

**Technical Support Engineer (Singapore)** **Roles and Responsibilities**: - Act as a single point of contact for cases raised by our customers and partners. - Prioritize cases based on severity while ensuring SLAs are met. - Own, track, troubleshoot & resolve cases relating to software & hardware challenges across all LogRhythm products. - Document &...

Provide technical support to business opportunities. - Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness. - Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably...