IT Support Specialist Ii

2 weeks ago

Singapore Legrand North America Full time

Position Description:
**At a Glance**

**Legrand **has an exciting opportunity for a
**IT Support Specialist II **to join the
**Starline Team** in
**Singapore**. The Support Specialist position will provide technical support to company employees.

**What Will You Do?**
- Provide technical support for end users in person, via phone or remote access
- Manage and troubleshoot Cisco networking
- Manage and troubleshoot Windows servers
- Support general hardware and software technical issues.
- Maintain and repair computer and peripheral devices
- New employee setup, deployment and onboarding
- Maintain inventory of software licenses and hardware
- Install and configure software on machines
- Manage cybersecurity vulnerabilites
- Arrange maintenance and repairs from vendors
- Purchase and provision of IT supplies
- Other various duties as necessary or assigned

Qualifications:
Knowledge, Skills, and Abilities
- Proven IT experience supporting end users, servers, and networks
- Ability to work in a fast-paced, time-sensitive environment, while managing multiple priorities
- Excellent communication skills, both verbal and written
- Customer service orientation; strong interpersonal skills
- Skilled at resolving complex problems
- Ability to learn new technologies quickly
- Self-motivated and self-directed

Minimum Qualifications
- Associates Degree in Computer Science, Information Systems or equivalent experience
- Five years IT support experience managing Windows server environments and networks

Working Conditions / Physical Requirements
- Ability to lift 25 pounds
- Ability to sit for extended periods of time

Company Info:
**About Legrand**

**About Legrand North and Central America**

Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women’s network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit legrand.us.

**About Legrand’s Data Center Power and Control Division**

Equal Opportunity Employer

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