Technical Support Engineer

7 days ago

Singapore CardioScan Full time

**Reporting to**: CEO, CardioScan Asia

**Location**: Singapore

**Employment type**: Full-time

**Salary**: SGD $2500 to $3500 per month, plus health cover

**About Us**

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

We are continuing to enhance our business with thought leaders and knowledge specialists that will support our next stage of rapid growth in the Asia region.

It’s an exciting time to join us.

**The Opportunity**

We are looking to hire a skilled Technical Support Engineer to assist our clients with all IT and technical-related issues. You will be required to respond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues.

To ensure success as a Technical Support Engineer, you should have in-depth knowledge of IT systems, high-level communication skills, and the ability to work independently. Ultimately, a top-class technical support engineer provides valuable IT assistance and support while maintaining strong customer relations.

**Key Responsibilities**
- Responding to technical support tickets
- Contacting clients to find out the nature of the technical or IT issue
- Linking to clients' computers via remote access
- Traveling to clients' office or server location
- Installing new hardware, software, and networking systems
- Diagnosing and troubleshooting hardware, networking, and software issues
- Proposing simple and effective solutions
- Providing basic hard and software training
- Maintaining good client relations
- Completing job reports.

**About You**
- Diploma/Bachelor’s degree in computer science or information technology
- Some work experience as a technical support engineer or desktop support engineer
- In-depth knowledge of hardware and networking systems
- Knowledge of remote access systems such as TeamViewer
- Ability to troubleshoot complex software and hardware issues
- Excellent communication skills
- Critical thinker
- Good interpersonal skills
- Ability to work well with management and staff of all experience levels and backgrounds
- Self-motivated and a willingness to learn
- Positive ‘Can Do’ attitude and proactive team player
- Alignment with CardioScan’s core values and expected behaviours.

**Why work with us?**

Hearts are at the core of everything we do. Working with us provides an opportunity to be part of a fantastic team, in a supportive working environment, exposure to exciting emerging technologies. and focus on learning and development. It’s an exciting time to join our business and as it grows, so do the opportunities for personal and professional growth.

  • IT Support Engineer

    7 days ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Technical Support Engineer/ Technical Support

    7 days ago

    Singapore Comaea Consulting Pte Ltd Full time

    **Job Information**: Industry **Marine** *** Work Experience **5+ years** *** Salary **Attractive** *** City **Singapore** *** State/Province **South West** *** Country **Singapore** *** Zip/Postal Code **079026** Our client is an international marine capital equipment manufacturer and a leader in the marine industry in its...

  • Technical Support Engineer

    1 week ago

    Singapore SECUREVISION PTE. LTD. Full time

    **Join Our Team as a Technical Support Engineer!** Are you a technically proficient individual with a passion for providing exceptional customer support? Do you have experience in network switches configuration, and setting up and configuring door access and CCTV systems? If so, we invite you to join our team at Securevision Pte Ltd. **About...

  • Fullstack Engineer

    1 week ago

    Singapore Support Full time $120,000 - $180,000 per year

    About ParadexParadex isn't just another decentralized exchange—it's a Super App. We've combined three powerful financial primitives: Exchange, Asset Management, and Borrow/Lend Markets, all seamlessly composable and accessible through one unified account that uses your entire portfolio as collateral, including any spot and derivative assets. Trade, earn,...

  • Technical Support Engineer

    7 days ago

    Singapore NODEFLAIR PTE. LTD. Full time

    Overview We’re partnering with a well-funded, fast-growing tech company to hire a Technical Support Engineer to join their team. What You’ll Be Doing Resolve technical issues and automate repetitive support workflows Support system integrations and assist customers with development-related tasks Investigate and resolve issues in transactional systems to...

  • Technical Support Engineer

    1 week ago

    Singapore Azbil Singapore Pte. Ltd. Full time $60,000 - $80,000 per year

    Position OverviewThe Technical Support Engineer will provide technical expertise and support to internal and external parties, ensuring the smooth operation of systems/software, assisting in project tendering, conducting training sessions, and supporting green mark initiatives. The role requires strong problem-solving skills, technical documentation...

  • Technical Support Engineer

    4 weeks ago

    Singapore Adyen Full time

    This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like...

  • Technical Support Engineer

    7 days ago

    Singapore LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD Full time

    **Responsibilities**: - Organize **technical training **on the engine, electrical, hydraulic, batteries, and fleet management system. (Practical and online webinar) - Preparation for new series of forklifts (software/special tools/training schedule) - **Training and Development plan **for Field Service Technicians (FST) and team leaders including train the...

  • Technical Support Engineering

    1 day ago

    Singapore Backer cellnergy pte ltd Full time

    Technical Support Engineer (Electrical/Electronic)We are seeking a talented Technical Support Engineer to join our dynamic team at Backer Cellnergy Pte Ltd. In this role you will be responsible for providing exceptional technical support to our valued customers. Your expertise in Electrical/Electronic Engineering will be crucial in ensuring our products and...

  • Technical Support Engineer

    3 weeks ago

    Singapore NODEFLAIR PTE. LTD. Full time

    Roles & ResponsibilitiesWe're partnering with a well-funded, fast-growing tech company to hire a Technical Support Engineer to join their team.What You'll Be DoingResolve technical issues and automate repetitive support workflows Support system integrations and assist customers with development-related tasks Investigate and resolve issues in transactional...