Technical Support Engineer

2 weeks ago


Singapore NODEFLAIR PTE. LTD. Full time
Roles & Responsibilities

We're partnering with a well-funded, fast-growing tech company to hire a Technical Support Engineer to join their team.

What You'll Be Doing

  • Resolve technical issues and automate repetitive support workflows
  • Support system integrations and assist customers with development-related tasks
  • Investigate and resolve issues in transactional systems to ensure smooth operations
  • Monitor and manage recurring data jobs for accuracy and timeliness
  • Provide technical support using command-line tools, scripting, and data queries
  • Collaborate with engineering to improve internal support tools

What You Bring

  • Hands-on experience in technical support or engineering, ideally in live/on-call environments
  • Skilled in scripting and working with data
  • Strong analytical and troubleshooting mindset
  • Familiar with modern cloud infrastructures and distributed systems
  • Clear, empathetic communicator who can simplify complex issues for users
  • Thrives in fast-paced, team-driven environments

Nice to Have

  • Background or interest in decentralized technologies
  • Exposure to payment flows or transaction-heavy systems
  • Experience with tools for system monitoring and job scheduling

Reach out to Ayla at ayla@nodeflair.com for a confidential discussion.

EA License No: 19S9830

Tell employers what skills you have

Troubleshooting
Oracle
Hardware
Customer Support
MySQL
Scripting
SQL
Distributed Systems
Networking
Windows
Communication Skills
Java
Scheduling
Linux
Technical Support
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