
Technical Support Engineer
2 weeks ago
Responsibilities for Technical Support Engineer
- Provide technical support to Mimaki dealers and customers on company products.
- Attend to customer's complaints and provide solutions that address their needs.
- Provide Technical Training to Oversea Mimaki Dealers on company products.
- To record and submit all service data and reports properly as and when required.
- Logistic-related In-Out and Inventory management to ensure spare part availability.
- Collaborate with internal departments (marketing, sales, technical support) and external stakeholders (distributors, customers) to support pre-sales activities such as sample printing, promotion kit preparation, and machine specification testing.
**Qualifications**:
- Good interpersonal skills and a good team player.
- Min O level or its equivalent.
- At least one year of related working experience (printer related).
- Valid Class 2/3 driving license is a plus.
- Fluent in written and spoken English. Able to read technical manuals and create technical reports upon dispatch.
- Work experience in the same industry(no matter is dealer or manufacturer) is a plus.
Job Details
Work Hours: Monday to Friday, 9:00 AM to 6:00 PM (with 1 hour lunch break)
Career Level: Junior Executive
Qualification: Min O level or its equivalent
Years of Experience: 1 year and above
**Job Type**: Full-Time
Job Specializations: Manufacturing, Engineering, After-Service, Technical Support, Printer Operation, Pre-sales, AI experience
Salary Range: SGD 3,500 - 3,800/month
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