Command Center Operator

1 week ago


Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary
- Coordinating assignments and tasks, both locally and regionally, to optimize workflow
- Attendance monitoring
- Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly
- Management of Command Center data
- Management of Operations inventory
- Monitoring and recording of permanent and ad-hoc assignments
- Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes
- Perform health checks

**Key Requirements**:

- At least 1 year in - call centre / command centre / customer service
- Min O levels or equivalent
- PLRD licensed (Minimum SSO)
- Able to work in a team
- Able to write and speak English

**Working Hours**:

- 24 work days / 8 hours shifts



  • Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

    **Key Responsibilities**: - Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve...


  • Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

    Ensure all communications in the company is monitored and managed - Coordination of assignments locally and regionally - Attendance monitoring - Incident handling - Management of Command Center data **Job Requirements** - PLRD licensed (Minimum SSO) - Able to work in a team - Able to write and speak English **Working Experience**: - At least 1 year in -...


  • Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesCome join the team & be expose in the security industryMonitoring and managing all incoming communications and ensuring timely responses or escalations as necessary Coordinating assignments and tasks, both locally and regionally, to optimize workflow Attendance monitoring Handling incidents according to established protocols,...


  • Singapore Millennium Management, LLC Full time

    Enterprise Command Center Operations Engineer Enterprise Command Center Operations Engineer The Enterprise Command Center (ECC) is Millennium's first line of defense and first response against Infrastructure disruptions and failures. The team's goal is to react quickly, efficiently and effectively in order to maximize uptime of systems and minimize trading...


  • Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full time

    Position Title: Command Center Analyst II Location: Singapore Your role The Global Command Center Analyst – II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. This...


  • Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Title: Command Center Analyst IILocation: SingaporeYour roleThe Global Command Center Analyst – II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global...


  • Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Title: Command Center Analyst ILocation: SingaporeYour roleThe Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command...


  • Singapore Digital Realty Full time

    **Position Title: Command Center Analyst II** **Location: Singapore** **Your role** The Command Center Analyst - II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center....


  • Singapore Millennium Management Full time

    Enterprise Command Center Operations Engineer The Enterprise Command Center (ECC) is Millennium’s first line of defense and first response against Infrastructure disruptions and failures. The team's goal is to react quickly, efficiently and effectively in order to maximize uptime of systems and minimize trading downtime. The role will work on resolving...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPermanent opportunity in a global data center operations set up.As Command Center Operation Analyst, you will be responsible for real-time monitoring and support of mission-critical data center infrastructure and network operations. This role involves Level1 troubleshooting, incident escalation, and customer service for internal and...