Incident Management, Command Center Analyst

Position Title: Command Center Analyst II Location: Singapore Your role The Global Command Center Analyst – II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. This...

Roles & ResponsibilitiesPosition Title: Command Center Analyst IILocation: SingaporeYour roleThe Global Command Center Analyst – II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global...

Roles & ResponsibilitiesPosition Title: Command Center Analyst ILocation: SingaporeYour roleThe Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command...

**Position Title: Command Center Analyst II** **Location: Singapore** **Your role** The Command Center Analyst - II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center....

Enterprise Command Center Operations Engineer Enterprise Command Center Operations Engineer The Enterprise Command Center (ECC) is Millennium's first line of defense and first response against Infrastructure disruptions and failures. The team's goal is to react quickly, efficiently and effectively in order to maximize uptime of systems and minimize trading...

will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in...

Enterprise Command Center Operations Engineer The Enterprise Command Center (ECC) is Millennium’s first line of defense and first response against Infrastructure disruptions and failures. The team's goal is to react quickly, efficiently and effectively in order to maximize uptime of systems and minimize trading downtime. The role will work on resolving...

Ensure all communications in the company is monitored and managed - Coordination of assignments locally and regionally - Attendance monitoring - Incident handling - Management of Command Center data **Job Requirements** - PLRD licensed (Minimum SSO) - Able to work in a team - Able to write and speak English **Working Experience**: - At least 1 year in -...

**Key Responsibilities**: - Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve...

Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly - Management...