Sr. Sales Engineer

4 days ago

Singapore Gigamon Full time

APJ sales team is seeking a Sr Sales Engineering professional with industry-leading skills and experience to provide direct expert solution and technical consultation in the Region. This role has high visibility into both the local and HQ based executive ranks within Gigamon.

This position is the technical complement working in close conjunction with all Regional Sales Directors. Together they oversee the overarching strategy in preserving present and future revenue and product satisfaction. This is an individual contributor role with accountability into multiple functional groups.

**CORE RESPONSIBILITIES**
- Collaborate _extensively_ with cross-functional groups (outside of Sales) within Gigamon dedicated to APJ success. This includes the CTO office and its associated Fellows, Product Line Management (PLM), Principal SEs, Customer Success Managers, Resident Engineers, and Support Engineers. Serve as a central arm in terms of driving technical success.
- Coordinate with support and local engineers for trouble ticket resolution as needed.
- Manage critical administrative tasks:

- Customer feature requests
- Perform periodic “bug scrub” research (as releases become available)
- Oversee topology design discussions
- Perform in-depth and technical presentations as needed. Must possess highly persuasive speaking skills with conviction.
- Provide mentorship/guidance to APJ staff in terms of technical training, education, or use case configuration.
- Obtain technical training as needed to maintain technical impact

**QUALIFICATIONS**:

- Bachelor or Master’s Degree in a technical area (CS/EE); or equivalent work experience.
- 10+ years experience in a Pre-Sales or Consulting Engineer role in a mobile telecommunications environment.
- Expert knowledge of TCP/IP, Ethernet, LTE/4G, 3G, VoLTE, IMS, and SIP/RTP as it relates to mobile technology.
- Working knowledge of current virtualization technology landscape. Openstack/KVM/OVS is highly desirable.
- Efficient project and time management skills.
- Highly effective technical presentation skills a must.
Excellent command of English language, both spoken and written.
- Fast learner; quick to understand; ability to capture complex concepts with expediency

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