
Technical Consultant, Professional Display Division
4 days ago
Position Summary
Are you a seasoned Technical Consultant seeking an exciting Pre-Sales opportunity in our esteemed Professional Display division?
Join us in this pivotal role where you will utilize your expertise to deliver consultative technical guidance, ensuring the successful implementation of large-scale, intricate enterprise projects. Your primary responsibilities include identifying sales opportunities, driving orders through technical sales activities for our B2B customers, and providing prompt technical issue resolution to enhance customer satisfaction and boost sales. Become an integral part of our team and help shape the future of our products and services.
Role and Responsibilities
- Consultative pre-sales technical support for the development and implementation of complex solutions focused on driving Samsung’s suite of Professional Display offerings.
- Provide detailed specification comparisons against competitors and enable internal sales team on Points of Parity (POP) and Points of Differentiation (POD)
- Use in-depth industry and product knowledge to provide technical expertise to sales teams and end customers via sales presentations and product demonstrations
- Assist sales teams in tender preparations and specifications compliance
- Assist sales teams and partners with on-site troubleshooting and technical assistance during project implementation phase
- Conduct periodical training sessions for customers and partners
Skills and Qualifications
- Degree/Diploma in computer science, engineering or equivalent and/or corresponding work experience
- At least 5 years of work experience in pre-sales and technical support for IT Infrastructure, Audio Visual (AV) and/or Professional Display products and services with preferably strong technical knowledge and hands on experience
- Proven success in presales support and securing B2B deals with wide range of customers
- Proven technology knowledge of IT concepts, understanding of Samsung products, basic solutions and technical requirements
- Team player, ability to collaborate effectively in an international, multi-cultural environment
- Able to work and deliver in a fast paced environment
- Familiarity with Enterprise Content Management
Li-Midsenior
Li-SEAO
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