Spa Receptionist
1 week ago
**Benefits
- Attractive salary scheme
- Meal allowance/transport allowance
- Performance Bonus
- Uncapped Commission
- Employee benefit package
- Medical benefit scheme
- Workers’ insurance
- Annual leave/Birthday leave/sick leave/childcare leave/maternity leave/paternity leave/shared parental leave/compassionate leave
- Career progression & development opportunities
- AWS scheme
- Monthly 8 off days
**Job Description
- Perform general receptionist and administrative duties
- Perform data entry using Customer Relationship Management (CRM) - Ensure proper documentation and filing system
- Excellent telephone etiquette
- Book and conform appointments via phone calls, and/or SMS
- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required
- Attend to customer’s enquiries
- Manage customer’s appointment bookings
- To deliver all customer service with excellence
- Guiding and training new staff members to promote internal growth
**Job Requirements
- Experience in retail or telemarketing experience will be an added value
- Able to work retail hours (11am-9pm) including weekends (10am-6pm) & PH - Cheerful & out-going characteristic
- Customer-oriented
- Have basic PC skills
- Must be able to communicate with English & Chinese speaking customers (To provide consultation and recommend suitable treatments to English and Chinese speaking customers)
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