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Spa Receptionist

1 month ago

Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

JOB RESPONSIBILITIES:

  • Greet and welcome clients with a friendly and professional demeanor.
  • Manage spa appointments and schedules efficiently.
  • Answer phone calls, respond to emails, and handle client inquiries.
  • Perform a range of spa treatments, including massages, facials, and body treatments.
  • Maintain a clean and organized reception area and treatment rooms.
  • Upsell spa services and products to clients.
  • Handle client payments and maintain accurate records.
  • Ensure compliance with all health and safety regulations.

JOB REQUIREMENT:

  • Higher Nitec in Business Administrative, Sales & Marketing or other related field
  • Previous experience as a spa receptionist and/or therapist is preferred.
  • Certification in massage therapy or other relevant spa treatments.
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Ability to work flexible hours, including weekends and holidays.
  • Professional appearance and demeanor.
  • Knowledge of spa software and booking systems is a plus.

BENEFITS

  • Company Transport / Uniform / Duty Meals / Medical, Dental & Insurance Coverage provided
  • Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
  • Learning & Development Opportunities and Staff Recognition Awards
  • Employee discounts on spa services and products
  • Friendly and supportive work environment
Tell employers what skills you have

Sales
Secondary Education
Interpersonal Skills
Treatment
Inventory
Spa
Marketing
Approachable
Writing
Cashiering
Customer Service
Scheduling
Able To Work Independently
Hospitality