Business Process Specialist
3 days ago
**Your Job**
Guide Junior Business Process Analyst in resolving complex issues and identify opportunities in daily work to support supervisors in process improvement. Provide training programs for the OCR tool to improve its automatic recognition rate. Provide the business team with accurate data and efficient services related to invoice processing to ensure smooth company operations. Provide professional solutions to daily AP operation problems in systems and procedures. Improve the AP process and leverage the procurement-to-pay procedure.
**What You Will Do**
- Responsible for invoice processing, including invoice indexing, scanning, processing, and preparing Accounts Payable analysis reports. Ensure the accuracy and timeliness of data as well as the integrity of reports.
- Respond to AP queries and escalations, ensuring that satisfactory and effective solutions are provided to internal and external customers.
- Handle internal and external audits, ensuring the timeliness and accuracy of the data.
- Have a sense of urgency for handling critical or urgent matters. Utilize effective work methods to efficiently address urgent tasks to meet business needs.
- Review and follow up on aged Accounts Payable items and improve the Accounts Payable process. Use professional and effective methods to clear old accounts and actively propose new approaches to adapt to future automation-driven process improvements.
- Assist the supervisor by offering insightful recommendations for enhancing the operations team's performance and meeting service requirements. Spearhead the development and implementation of strategic plans aimed at continuously elevating service levels, including the introduction of new services.
- Skilled in writing and organizing training materials, with a keen attention to detail, and capable of delivering effective training.
- Monitor and ensure that daily operations meet the Internal Financial Control requirements.
- Ad hoc tasks assigned by AP supervisor.
**Who You Are (Basic Qualifications)**
- Solid working experience in Account Payable Function
- Being familiar with the AP process
- Good at Microsoft 365
- Good communication & written in Mandarin & English
- Work with high volume in a systematic way
- With a positive attitude, a team player
- Quick learner and can work under pressure
- Strong attention to detail
- High degree of integrity, both personally and professionally
- Work independently and resolve issues with logical mindset
- Coordination ability with various stakeholders
**What Will Put You Ahead**
- Working experience in a multi-national company
- AP background
- SAP and Power BI knowledge
**Who We Are**
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
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