Operations Associate

2 weeks ago

Singapore Arta Finance Full time

**The Company**:
If you’re someone who has wondered whether your money is working as hard as you are, or if you’ve ever thought that there _must_ be a better way to set and work toward your goals, we want to hear from you.

**The Team**:
The Operations team at Arta is responsible for ensuring that the daily activities of our members (e.g. onboarding, deposits/withdrawals, trading) are executed reliably. We solve challenges that require managing trade-offs between optimizing the user experience, navigating our regulatory environment, enhancing process efficiency and maintaining robustness through control measures.

We are built on a high trust culture that emphasizes ownership, communication and collaboration.

**The Role**:
Arta Finance is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. We value trust, teamwork, and adaptability.

**What You Will Do**:

- Execute critical operational processes in the areas of trading, reconciliation, onboarding, customer risk assessment, account management, alternative investments processing, money transfers
- Collaborate with our operations, product, compliance and engineering teams to anticipate future business needs and develop/enhance key processes ranging from handling trade errors to building a transaction monitoring framework
- Coordinate with internal and external partners to troubleshoot issues and questions
- Create data reporting workflows to track key operational metrics and satisfy regulatory reporting obligations

**Who You Are**:

- 3+ years of business operations experience in financial services, ideally in the investments space
- Have experience designing and implementing end-to-end operational processes with appropriate controls
- Technical problem-solving skills: Enjoy diving into root causes and breaking down complex problems
- Bachelor’s degree, or equivalent experience
- Passion for financial services and technology
- Strong attention to detail and ability to work independently
- Based in Singapore. You must be authorized to work in Singapore.
- Bonus: Proficiency with SQL, Excel
- Bonus: Experience in a dynamic, fast-paced startup environment, working with critical systems
- Bonus: Knowledge of KYC/AML standards and MAS regulations
- Bonus: High-level understanding of common technical concepts such as APIs. Interest in the use of AI tools to enhance productivity.

**What we offer**:

- We have a robust health insurance offering for you and your family
- Up to SG$75 per month reimbursement for internet
- Catered office meals
- 20 weeks of parental leave
- 15 days PTO annually plus national and company holidays
- Training and internal education in finance, investment and trading

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