
Wf Development Specialist
1 week ago
**Our vision is to transform how the world uses information to enrich life for all. **Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
**Learning Systems Program Manager Responsibilities**
- Oversee governance, enhancements, and overall success of priority learning systems, mainly the Learning Management System, Workday Learning.
- Partner with People/HR, Learning, Operations, and Engineering teams on developing LMS, LCMS, and LXP program objectives, strategy, resourcing, success metrics, and workplans
- Provide ongoing, data-driven program updates and reporting to stakeholders
- Lead needs discovery, prioritize business requirements, partner with enterprise architecture teams, and align stakeholders on a common strategy for systems
- On an ongoing basis, identify priority system problems, analyze them (root causes, etc.), develop solutions options, and align stakeholders on a final plan
- Partner with customer and stakeholder teams on design, development, and delivery of targeted system solutions (e.g., updates to the survey experience, custom attendance tracking solutions)
- Partner with Workday Learning teams to ensure Micron requirements are being met, while also ensuring Micron is leveraging the right capabilities mapped to our learning experience vision and enterprise architecture
- Support LMS admin community needs, including issue tracking, resolution and/or escalation
- Collaborate with IT in creation, testing and launching of new/revised system enhancements
- Lead cross-functional community of practice for LMS admin community and stakeholders
- Respond as key escalation point to issues, bugs and address stakeholder feedback efficiently and with urgency
- Continuously seek out people, process, and system improvements cross-functionally to create best possible system experience
**Minimum Qualifications**
- 5+ years of experience in learning technology, including understanding of LMSs, LCMSs, LXPs, and LRSs
- Experience working with Workday Learning, including expertise in configuration to meet different stability, scalability, and experience requirements
- Experience in developing a learning technology strategy and leading execution against it (e.g., requirements gathering and user stories, agile work management)
- Experience setting up system governance (user access, decision-making structure, metadata strategy, etc.) from scratch - or strengthening an existing governance model - to support diverse stakeholder needs
- Proven systems and problem-solving approach, including experience thinking through workflows end-to-end to develop improved solutions
- Experience working with admins and partners to drive the roll-out of systems changes (testing, change management, etc.)
- Project management skills
- Experience working in a fast-paced environment and dealing with ambiguity
- Experience toggling back-and-forth between strategic and operational needs, and understanding when either is needed
- Experience working independently with minimum supervision and leading multiple projects simultaneously involving various groups/locations/vendors
**Preferred Qualifications**
- Process improvement background
- Proficiency with data and analytics
- 3+ years experience working in traditional learning roles (instructional design, facilitation, etc.)
**About Micron Technology, Inc.**
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
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